Vice President

2 months ago

Pune, India Careerist Management Consultant Pvt. Ltd. Full time

Accountabilities :


- Provide customer service support across multiple communication channels, including chat, email, and phone.


- Address and resolve complex customer needs, requests, and inquiries in alignment with customer service standards.


- Collaborate with teams across the bank to streamline and align customer care processes.


- Identify opportunities for improvement and recommend changes to enhance customer care practices; offer feedback and coaching to colleagues based on identified areas.


- Develop and implement customer care procedures and controls to mitigate risks and ensure efficient operations.


- Resolve inquiries related to the bank's products and services, including account balances, transactions, and payments.


- Prepare reports and presentations on customer care performance and share insights with senior internal stakeholders.


- Stay informed on industry trends and best practices to enhance the efficiency and effectiveness of customer care services.


Vice President Expectations :


- Advise key stakeholders, including functional leaders and senior management, on areas of impact and alignment within and across functions.


- Assess and manage risks to support control and governance initiatives.


- Demonstrate leadership and accountability for risk management and control enhancement within your team.


- Apply a deep understanding of the organization's functions to contribute toward business objectives.


- Collaborate across business support areas to stay aligned with ongoing activities and strategies.


- Utilize advanced analytical thinking to compare and select from complex alternatives, defining problems, and developing innovative solutions.


- Incorporate findings from extensive research into problem-solving processes.


- Build and maintain strong relationships with internal and external stakeholders, leveraging influence and negotiation skills to achieve business goals.


Technical Stack :


Exp : 7 - 15 Years


- Java, spring, angular / react


- IAM - ForgeRock OR Ping OR OKTA OR SailPoint

(ref:hirist.tech)

  • Executive Vice President of Customer Experience

    1 month ago

    Pune, India Careerist Management Consultant Pvt. Ltd. Full time

    Job Title: Vice PresidentJob Summary:We are seeking a highly skilled and experienced Vice President to lead our customer service operations. The successful candidate will be responsible for providing exceptional customer service support across multiple communication channels, addressing complex customer needs, and collaborating with teams to streamline...

  • Strategic Operations Vice President

    1 month ago

    Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Strategic Operations Vice PresidentBNY Mellon is seeking a Strategic Operations Vice President to join our Technology Services Group (TSG) team. This role is located in Pune, Maharashtra and is a hybrid/remote position.About the RoleThe Strategic Operations Vice President will be responsible for supporting global data centers and communications rooms,...

  • Credit Risk Vice President

    4 weeks ago

    Pune, Maharashtra, India BNY Full time

    Credit Risk Vice President Role Description:We're seeking a highly skilled Credit Risk Vice President to join our team at BNY. This role involves participating in evaluating loan commitments to Structured Finance Vehicles managed by Financial Sponsors.Key Responsibilities:Assist in evaluating loan commitments to Structured Finance Vehicles managed by...

  • Assistant Vice President

    1 month ago

    pune, India Marsh India Full time

    Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Pune office:Assistant Vice President / Vice President - Sales TeamWe will count on you to:In-Depth knowledge of various insurance productsResponsible for new business development and to ensure consistent flow of new revenue for the company.Responsible for...

  • Vice President, Full Stack Software Engineer

    4 weeks ago

    Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Vice President, Full Stack Software EngineerWe're looking for a skilled Vice President, Full Stack Software Engineer to join our Engineering business in Chennai and Pune in HYBRID positions.About the RoleAs a Vice President, Full Stack Software Engineer, you will be responsible for:Designing, developing, and maintaining high-quality software...

  • Vice president finance

    3 weeks ago

    Pune, India Reliable Group Full time

    Job Title: Vice President of Finance Location: Pune Position Summary: The Vice President of Finance will play a critical role in driving Ask Mia's financial performance and long-term success. This role will oversee financial planning, analysis, compliance, and cash flow management, with a focus on aligning financial strategies with business goals...

  • Vice President Finance

    3 weeks ago

    Pune, India Reliable Group Full time

    Job Title: Vice President of FinanceLocation: PunePosition Summary:The Vice President of Finance will play a critical role in driving AskMia's financial performance and long-term success. This role will oversee financial planning, analysis, compliance, and cash flow management, with a focus on aligning financial strategies with business goals and ensuring...

  • Vice President, Production Services Support Leader

    4 weeks ago

    Pune, Maharashtra, India BNY Full time

    Job Title: Vice President, Production Services Support LeaderDescription:BNY is seeking a highly skilled Vice President, Production Services Support Leader to join our team. In this role, you will be responsible for leading a team of technical support professionals, ensuring the delivery of high-quality support services to our customers.Key...

  • Assistant Vice President

    4 weeks ago

    Pune, India Marsh India Full time

    Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Pune office:Assistant Vice President / Vice President - Sales TeamWe will count on you to:- In-Depth knowledge of various insurance products- Responsible for new business development and to ensure consistent flow of new revenue for the company.- Responsible...

  • Assistant Vice President

    1 month ago

    Pune, India Marsh India Full time

    Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Pune office: Assistant Vice President / Vice President - Sales Team We will count on you to: In-Depth knowledge of various insurance products Responsible for new business development and to ensure consistent flow of new revenue for the company. ...

  • Assistant vice president

    1 month ago

    Pune, India Marsh India Full time

    Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Pune office: Assistant Vice President / Vice President - Sales Team We will count on you to: In-Depth knowledge of various insurance products Responsible for new business development and to ensure consistent flow of new revenue for the company. ...

  • Assistant Vice President

    3 weeks ago

    Pune, India Marsh India Full time

    Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Pune office:Assistant Vice President / Vice President - Sales TeamWe will count on you to:In-Depth knowledge of various insurance productsResponsible for new business development and to ensure consistent flow of new revenue for the company.Responsible for...

  • Assistant Vice President

    4 weeks ago

    Pune, India Marsh India Full time

    Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Pune office:Assistant Vice President / Vice President - Sales TeamWe will count on you to:In-Depth knowledge of various insurance productsResponsible for new business development and to ensure consistent flow of new revenue for the company.Responsible for...

  • Vice President Finance

    3 weeks ago

    pune, India Reliable Group Full time

    Job Title: Vice President of FinanceLocation: PunePosition Summary: The Vice President of Finance will play a critical role in driving AskMia's financial performance and long-term success. This role will oversee financial planning, analysis, compliance, and cash flow management, with a focus on aligning financial strategies with business goals and ensuring...

  • Vice President Finance

    3 weeks ago

    pune, India Reliable Group Full time

    Job Title: Vice President of FinanceLocation: PunePosition Summary: The Vice President of Finance will play a critical role in driving AskMia's financial performance and long-term success. This role will oversee financial planning, analysis, compliance, and cash flow management, with a focus on aligning financial strategies with business goals and ensuring...

  • Vice President Finance

    4 weeks ago

    Pune, India Reliable Group Full time

    Job Title: Vice President of FinanceLocation: PunePosition Summary: The Vice President of Finance will play a critical role in driving AskMia's financial performance and long-term success. This role will oversee financial planning, analysis, compliance, and cash flow management, with a focus on aligning financial strategies with business goals and ensuring...

  • Vice president finance

    3 weeks ago

    Pune, India Reliable Group Full time

    Job Title: Vice President of FinanceLocation: PunePosition Summary: The Vice President of Finance will play a critical role in driving Ask Mia's financial performance and long-term success. This role will oversee financial planning, analysis, compliance, and cash flow management, with a focus on aligning financial strategies with business goals and ensuring...

  • Senior Vice President, Product Management

    4 weeks ago

    Pune, Maharashtra, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Job Title: Senior Vice President, Product ManagementAt BNY Mellon, we're seeking a seasoned professional to lead our Treasury Services team in the development and launch of new products. As Senior Vice President, Product Management, you'll be responsible for managing, enhancing, and developing new product offerings that drive business growth and...

  • Database Engineer II

    3 weeks ago

    Pune, Maharashtra, India BNY Full time

    Job Title: Database Engineer II - Vice PresidentAbout the Job:We are seeking a highly experienced Database Engineer II - Vice President to join our team at BNY. As a key member of our database development team, you will be responsible for designing, developing, and maintaining large-scale databases using Oracle SQL. Your primary focus will be on writing...

  • Assistant Vice President

    3 weeks ago

    pune, India Marsh India Full time

    Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Pune office:Assistant Vice President / Vice President - Sales TeamWe will count on you to:- In-Depth knowledge of various insurance products- Responsible for new business development and to ensure consistent flow of new revenue for the company.- Responsible...