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City operations
1 month ago
Department: City Operations Location of role: Chennai & Hyderabad Google form Link: Open Roles: City Head - Director Last Mile Head - Associate Director Deputy/Cluster manager (CLM) Inventory Managers Last Mile Cluster Managers (RCLM) Program Manager Interested folks please apply through the Google form link given above.
Key Responsibilities: Operational Leadership: Oversee all aspects of city operations including inventory management, order fulfillment, and last-mile delivery.
Team Management: Lead, mentor, and manage a diverse team of operations managers, supervisors, and staff to ensure high performance and professional growth.
Performance Optimization: Develop and implement strategies to improve operational efficiency, reduce costs, and enhance service quality.
Customer Satisfaction: Ensure high levels of customer satisfaction by maintaining service quality standards and promptly addressing any operational issues.
Data-Driven Decisions: Utilize data analytics to monitor performance metrics, identify improvement areas, and implement corrective actions.
Vendor Management: Manage relationships with local suppliers and vendors to ensure consistent and high-quality supply chain operations.
Process Improvement: Continuously assess and refine operational processes to drive efficiency and scalability.
Compliance and Safety: Ensure compliance with all relevant laws, regulations, and safety standards.
Reporting: Provide regular reports and updates to senior management on operational performance, challenges, and strategic initiatives.
Qualifications: Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field.
MBA is a plus.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced and dynamic environment.
Proficiency in using operations management software and tools.
Strong understanding of supply chain management and logistics.
