Customer Support Executive

3 weeks ago


Bangalore, India Kushal's Fashion Jewellery Full time

Benefits:-

  1. Paid leave
  2. Sick leave
  3. Festival off
  4. Medical insurance
  5. PF

Responsibilities

- Ability to determine customer needs and provide appropriate solutions.

- Responds to customer inquiries regarding online merchandise or service orders.

- Assists customers with product selection, answers basic questions, and suggests various product

options that are available.

- Document customer problems and inputs in the ticketing system.

- Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures.

- Excellent customer service skills, including maintaining focus on customer issues in a fast-paced environment.

- Ability to empathize with and prioritize customer needs.

- Demonstrates interpersonal skills with a diverse customer base.

- Demonstrates ownership to resolve challenging customer issues, escalating when necessary.

Qualifications and skills

- Experienced having a bachelor’s degree in any field

- Min 1-3 years experience.

- Excellent written and oral communication skills in English.

- Added advantage of knowing other languages like Hindi, and Kannada.

- Good comprehension skills

- Good patience when dealing with difficult customers.

- Should possess Interpersonal skills.

Shift

  • Day Shift
  • Monday - Saturday. Fixed Sunday off
  • Location- Basavanagudi



  • bangalore, India Fabrico Full time

    FABRICO CLEANING SOLUTIONS brings you the best Tech-driven Laundry & Dry cleaning services . Our story began with a mission to be the Leader of the Dry cleaning & Laundry sector and to cater our consumers with the best they desire. Location: Bangalore Job Description : Customer Support Executive Job Summary: The Customer Support Executive will be...


  • bangalore, India Fabrico Full time

    FABRICO CLEANING SOLUTIONS brings you the best Tech-driven Laundry & Dry cleaning services . Our story began with a mission to be the Leader of the Dry cleaning & Laundry sector and to cater our consumers with the best they desire.Location: BangaloreJob Description : Customer Support ExecutiveJob Summary:The Customer Support Executive will be responsible...


  • Bangalore, India Styleverse lifestyle pvt Ltd Full time

    Customer Support Executive About the job Customer Support Executive delivers all aspects of support for TIGC products such as usability, content search and answers to customers inquiries. The Customer Support Executive will be providing effective and well-mannered support to customers in relation to their product or service by Phone, Chat and...


  • Bengaluru / Bangalore, India Digverve Solutions Private Limited Full time

    Role Description:This is a full-time on-site role located in Bengaluru for a Customer Support Executive. The Customer Support Executive will be responsible for ensuring customer satisfaction and providing technical support through online and in-person interactions. They will be responsible for handling customer queries, resolving issues, and escalating...


  • bangalore, India OutdoCart Full time

    Company DescriptionOutdoCart provides tools for businesses to start their online business. Based out of Bangalore.Role DescriptionThis is a full-time on-site role for a Senior Customer Support Executive at OutdoCart. The role involves providing exceptional customer support, resolving technical issues, ensuring customer satisfaction, and utilizing analytical...


  • bangalore, India OutdoCart Full time

    Company Description OutdoCart provides tools for businesses to start their online business. Based out of Bangalore. Role Description This is a full-time on-site role for a Senior Customer Support Executive at OutdoCart. The role involves providing exceptional customer support, resolving technical issues, ensuring customer satisfaction, and utilizing...


  • Bangalore, India OutdoCart Full time

    Company Description Outdo Cart provides tools for businesses to start their online business. Based out of Bangalore. Role Description This is a full-time on-site role for a Senior Customer Support Executive at Outdo Cart. The role involves providing exceptional customer support, resolving technical issues, ensuring customer satisfaction, and...


  • Bangalore, India OutdoCart Full time

    Company Description OutdoCart provides tools for businesses to start their online business. Based out of Bangalore. Role Description This is a full-time on-site role for a Senior Customer Support Executive at OutdoCart. The role involves providing exceptional customer support, resolving technical issues, ensuring customer satisfaction, and utilizing...


  • bangalore, India OutdoCart Full time

    Company Description OutdoCart provides tools for businesses to start their online business. Based out of Bangalore. Role Description This is a full-time on-site role for a Senior Customer Support Executive at OutdoCart. The role involves providing exceptional customer support, resolving technical issues, ensuring customer satisfaction, and utilizing...


  • bangalore, India OutdoCart Full time

    Company DescriptionOutdoCart provides tools for businesses to start their online business. Based out of Bangalore.Role DescriptionThis is a full-time on-site role for a Senior Customer Support Executive at OutdoCart. The role involves providing exceptional customer support, resolving technical issues, ensuring customer satisfaction, and utilizing analytical...


  • bangalore, India OutdoCart Full time

    Company DescriptionOutdoCart provides tools for businesses to start their online business. Based out of Bangalore.Role DescriptionThis is a full-time on-site role for a Senior Customer Support Executive at OutdoCart. The role involves providing exceptional customer support, resolving technical issues, ensuring customer satisfaction, and utilizing analytical...


  • bangalore, India OutdoCart Full time

    Company DescriptionOutdoCart provides tools for businesses to start their online business. Based out of Bangalore.Role DescriptionThis is a full-time on-site role for a Senior Customer Support Executive at OutdoCart. The role involves providing exceptional customer support, resolving technical issues, ensuring customer satisfaction, and utilizing analytical...


  • Bengaluru / Bangalore, India Wehyre Corporate Consulting Private Limited Full time

    DescriptionWe are looking for a skilled Customer Support Executive to join our team. The ideal candidate should have 2-7 years of experience in customer support role and should be able to handle customer queries and complaints effectively. The role requires excellent communication and interpersonal skills, with the ability to work in a fast-paced...


  • Bangalore, India Silvermine Group Full time

    Job description – Customer Support Executive (US Voice process) About Us Silvermine Group is a more than 15 years old Saa S Company that's building E-commerce, Saa S companies in the cloud for the US market and helping companies bring offline processes online, saving time and money. We bring modern Internet software to main streets across America....


  • Bangalore, India Silvermine Group Full time

    Job description – Customer Support Executive (US Voice process) About Us Silvermine Group is a more than 15 years old SaaS Company that's building E-commerce, SaaS companies in the cloud for the US market and helping companies bring offline processes online, saving time and money. We bring modern Internet software to main streets across America. Since...


  • Bengaluru / Bangalore, India Emerge IT Solutions Full time

    Job briefOur expanding company is seeking fresh and experienced talents who aspire to excel as Customer Support Executives. We are looking for individuals who can play a pivotal role in enhancing customer satisfaction, thereby contributing to increased profitability and achieving both short-term and long-term organizational objectives.Following are the...


  • bangalore, India Silvermine Group Full time

    Job description – Customer Support Executive (US Voice process)About UsSilvermine Group is a more than 15 years old SaaS Company that's building E-commerce, SaaS companies in the cloud for the US market and helping companies bring offline processes online, saving time and money. We bring modern Internet software to main streets across America. Since our...


  • bangalore, India OutdoCart Full time

    Company DescriptionOutdoCart provides tools for businesses to start their online business. Based out of Bangalore.Role DescriptionThis is a full-time on-site role for a Senior Customer Support Executive at OutdoCart. The role involves providing exceptional customer support, resolving technical issues, ensuring customer satisfaction, and utilizing analytical...


  • Bangalore Rural, India Info HR Solutions Full time

    Company OverviewInfo HR Solutions is a team of HR experts dedicated to providing tailored solutions for unique workforce needs. Website: www.infohr-solutions.com. Headquarters in Chennai. Business Consulting and Services industry.Job OverviewCustomer Support Executive role with Info HR Solutions - Your Trusted HR Partner. Full-Time position in Bangalore...


  • bangalore, India Eternz Full time

    Company Description Eternz is a company based in Bengaluru that is passionate about jewelry and aims to enhance the jewelry experience for customers. With a wide range of exquisite pieces and options for customization and personalization, Eternz is dedicated to bringing brilliance to one's style. Role Description This is a full-time on-site role for a...