Customer support executive

1 month ago

Bangalore Rural, India Info HR Solutions Full time

Company Overview


Info HR Solutions is a team of HR experts dedicated to providing tailored solutions for unique workforce needs. Website: www.infohr-solutions.com. Headquarters in Chennai. Business Consulting and Services industry.


Job Overview


Customer Support Executive role with Info HR Solutions - Your Trusted HR Partner. Full-Time position in Bangalore Rural, Bangalore Urban, Bangalore, Chennai, Chengam. Salary range: Not specified. 2-10 employees at Info HR Solutions


Qualifications and Skills


  • Excellent communication skills to interact with customers effectively
  • Proficiency in Excel for data entry and analysis
  • Experience in email processing and chat support
  • Strong knowledge of customer support principles and practices
  • Ability to handle high-volume data entry tasks
  • Positive attitude and willingness to learn and grow in a fast-paced environment


Roles and Responsibilities


  • Provide exceptional customer support via phone, email, and chat
  • Resolve customer queries and issues in a timely and professional manner
  • Maintain accurate records of customer interactions and transactions
  • Identify and escalate priority issues to the appropriate team members
  • Assist in creating and updating customer support documentation





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