Customer Support Specialist

1 month ago


Bengaluru Rural, India Info HR Solutions Full time

Company Overview

Info HR Solutions is a team of HR experts dedicated to delivering tailored solutions for unique workforce needs. Our mission is to provide exceptional support to our clients.

Job Overview

Info HR Solutions is seeking a highly skilled Customer Support Executive to join our team. As a key member of our team, you will be responsible for providing exceptional customer support via phone, email, and chat.

Qualifications and Skills

  • Excellent communication skills to interact with customers effectively
  • Proficiency in Excel for data entry and analysis
  • Experience in email processing and chat support
  • Strong knowledge of customer support principles and practices
  • Ability to handle high-volume data entry tasks
  • Positive attitude and willingness to learn and grow in a fast-paced environment

Roles and Responsibilities

  • Provide exceptional customer support via phone, email, and chat
  • Resolve customer queries and issues in a timely and professional manner
  • Maintain accurate records of customer interactions and transactions
  • Identify and escalate priority issues to the appropriate team members
  • Assist in creating and updating customer support documentation


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