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Customer Support Specialist

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Bengaluru, India Maximiz Ai Full time
CTC UPTO 7 LPACompany DescriptionMaximiz Ai helps businesses capture website visitor data and convert them into customers by providing actionable insights and personalized messaging. The platform utilizes intent data to trigger targeted campaigns in real-time across Email, Mobile, and Ad Networks, ultimately driving impressive ROI for businesses.

Role DescriptionThis is a full-time remote role for a Customer Support Specialist at Maximiz Ai. The Customer Support Specialist will be responsible for providing technical and customer support, ensuring customer satisfaction, and utilizing analytical skills to resolve issues efficiently on a day-to-day basis.

QualificationsCustomer Support and Technical Support skillsInterpersonal Skills and Customer Satisfaction skillsAnalytical SkillsExperience in customer service or technical support rolesAbility to communicate effectively and empatheticallyAttention to detail and problem-solving abilitiesFluency in multiple languages is a plusBachelor's degree in a relevant field or equivalent work experience