Customer Support Specialist
3 weeks ago
CTC UPTO 7 LPA
Company Description
Maximiz Ai helps businesses capture website visitor data and convert them into customers by providing actionable insights and personalized messaging. The platform utilizes intent data to trigger targeted campaigns in real-time across Email, Mobile, and Ad Networks, ultimately driving impressive ROI for businesses.
Role Description
This is a full-time remote role for a Customer Support Specialist at Maximiz Ai. The Customer Support Specialist will be responsible for providing technical and customer support, ensuring customer satisfaction, and utilizing analytical skills to resolve issues efficiently on a day-to-day basis.
Qualifications
- Customer Support and Technical Support skills
- Interpersonal Skills and Customer Satisfaction skills
- Analytical Skills
- Experience in customer service or technical support roles
- Ability to communicate effectively and empathetically
- Attention to detail and problem-solving abilities
- Fluency in multiple languages is a plus
- Bachelor's degree in a relevant field or equivalent work experience
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