Customer Support Executive

3 weeks ago

bangalore, India Aristo Atelier Full time

Job Title:  Customer Support Executive

Experience:  2 years+


Job Summary:

We are seeking a highly skilled Customer Support Executive with over 2 years of experience in premium or luxury service environments. The ideal candidate will excel in managing high-value customer relationships, delivering exceptional service, and addressing inquiries with professionalism and care. This role requires a customer-centric mindset, attention to detail, and the ability to navigate complex client requests seamlessly.


Key Responsibilities:

  • Provide exceptional support to clients through various channels (phone, email, chat), ensuring a tailored approach that reflects our commitment to quality and exclusivity.
  • Proactively identify and resolve customer concerns, offering efficient and effective solutions that enhance customer satisfaction.
  • Oversee customer accounts, including order processing, special requests, and follow-ups, ensuring all interactions are documented accurately in the CRM system.
  • Maintain detailed records of customer interactions and feedback, leveraging insights to inform internal teams and improve service delivery.
  • Identify opportunities for enhancing service processes, contributing to the overall improvement of the customer experience.


Key Qualifications:

  • Bachelor’s degree in any discipline (preferred).
  • Strong verbal and written communication skills.
  • Proven experience in a premium or luxury customer support role, with an understanding of delivering high-quality service.
  • Ability to handle client inquiries.
  • Strong understanding of customer needs and the ability to offer tailored solutions.
  • Ability to manage time effectively and keep detailed records.


Why Join us?

  • Prestigious Brand: Be part of a globally recognized brand that’s shaping luxury interiors.
  • Collaborative Culture: Work in a creative, collaborative environment that values cutting-edge design and innovation.
  • Growth Opportunities: Lead high-profile projects and play a pivotal role in revolutionizing luxury home solutions.


Kindly mail your Resume :

Location : Bangalore

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