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Sales Retention

1 month ago

India Healthify Full time

Job Title: Retention & Renewals Sales Associate

Experience: 1–3 years

Role Overview:

Drive customer retention by engaging with existing users, ensuring subscription renewals, and identifying upsell opportunities. Collaborate with teams to enhance user satisfaction and streamline the renewal process.

Key Responsibilities:

  • Proactively manage subscription renewals and resolve customer concerns.
  • Build strong relationships to enhance loyalty and retention.
  • Identify and pitch upsell opportunities effectively.
  • Achieve renewal targets and maintain CRM accuracy.

Requirements:

  • 1–3 years in sales or account management.
  • Strong communication and negotiation skills.
  • Goal-oriented with a proven track record in retention or renewals.

Perks:

  • Competitive pay with incentives.
  • Growth opportunities in a dynamic team.

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