Assistant Customer Service Assistant

3 days ago

Mumbai, India Kukreja Builders Full time
We focus on providing personalized attention, high-quality workmanship, and timely project completion. Our goal is to offer the best value for money while successfully managing large-scale projects without disputes.

This is a full-time on-site role for an Assistant Customer Relations Officer based in Mumbai. The selected candidate will provide organizational support to the Marketing team, handle tasks like correspondence, as well as preparing documents and reports. The role requires strong accounting and book-keeping skills, attention to detail, computer proficiency (especially MS Office), and effective communication to ensure smooth office operations. Answering calls, managing emails and mail, serving as a point of contact for clients and vendors. 
Document & File Management: Preparing, editing, and organizing documents, reports, and presentations, as well as maintaining filing systems and databases. 
Support & Assistance: Providing documentation support to team members
Data & Financial Tasks: Inputting data into systems, managing contact lists, and assisting with Bookkeeping. 

Competence with MS Office (Word, Excel, PowerPoint) and other office management software. Tally an added advantage.
Prior experience in Sales and Marketing specific to Real Estate
Bachelor's degree in Business, Communications, or related field
Strong Interpersonal Skills and Client Relations experience
Proven ability to ensure Customer Satisfaction and provide effective Customer Support

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