Customer Service Assistant

5 days ago

Mumbai, India Yash Consultant Full time

**Responsibility**:
The Customer Service executive will act as a liaison to provide product and service information to the customers. To handle calls in a consistently polite, professional and efficient manner. Will also assist customers in helping resolve their query and complaints promptly.
- Handling queries/requests pertaining to product and service for inbound/ outbound calls effectively.
- Achieve business related targets as per set parameters
- Complaint Management. &Solving Customer grievances
- Ensuring confidentiality in maintaining data security
- proprietary data of customers
- Meeting and maintain the quality and SLA parameters

Qualifications:
12th/Graduation/Diploma

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹19,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Can you speak any of these languages (Telugu/Kannada/Bengali/Malayalam)?
- Are you comfortable with Traveling to Ghansali, Navi Mumbai?

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