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Customer Service Specialist
2 months ago
Company Description
Abekus is a career advancement partner focused on enhancing job readiness. It offers an extensive collection of questions to prepare individuals for interviews and professional challenges, serving as a bridge to significant career opportunities in a competitive job market.
Role Description
This is a full-time remote role for a Customer Service Specialist. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, demonstrating phone etiquette, and delivering exceptional customer service experiences on a daily basis.
Qualifications
- Customer Support and Customer Service skills
- Customer Satisfaction and Customer Experience proficiency
- Phone Etiquette
- Strong communication and interpersonal abilities
- Problem-solving skills and ability to handle customer inquiries effectively
- Experience in a customer service role is a plus
- High school diploma or equivalent required; Bachelor's degree is a plus
