Customer Service Representative
8 hours ago
We are seeking an enthusiastic and customer-focused professional to join our team as a Customer Service Representative - Banking Process Specialist.
This is an excellent opportunity for individuals who have a passion for helping customers and want to grow their career in the banking sector.
About the RoleThe ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing accurate information about banking products and services.
Key Responsibilities:
- Handle customer inquiries and resolve issues promptly.
- Provide exceptional customer service and enhance customer satisfaction.
- Build strong relationships with customers to understand their financial goals and offer tailored solutions.
To be successful in this role, you should have excellent communication and interpersonal skills, basic computer skills, and the ability to work effectively in a fast-paced environment.
RequirementsMinimum Bachelor's degree/ Graduation required.
Prior experience in customer service or banking is preferred.
BenefitsCompetitive estimated salary of ₹25,000 - ₹35,000 per month.
Comprehensive training and development programs to enhance your skills and knowledge.
Opportunities for career growth and advancement.
We provide a comprehensive training program on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.
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