manager bpo operations

1 day ago


tamil nadu, India sarainfotech Full time

Company Description We suggest you enter details here. Role Description This is a full-time, on-site role located in Coimbatore for a Manager of BPO Operations. The Manager will oversee the daily operations of the BPO team, ensuring efficiency and quality standards are met. They will manage and lead a team, develop and implement operational strategies, monitor performance, and ensure compliance with company policies and regulations. The Manager will also be responsible for client communication, handling escalations, and driving continuous improvement initiatives. Qualifications Experience in operational management, team leadership, and client communication Ability to develop and implement operational strategies, performance monitoring, and continuous improvement initiatives Proficiency in managing and ensuring compliance with company policies and regulations Excellent problem-solving, communication, and interpersonal skills Bachelor's degree in Business Administration, Management, or related field Experience in the BPO industry is a plus



  • tamil nadu, India sarainfotech Full time

    Company Description We suggest you enter details here. Role Description This is a full-time, on-site role located in Coimbatore for a Manager of BPO Operations. The Manager will oversee the daily operations of the BPO team, ensuring efficiency and quality standards are met. They will manage and lead a team, develop and implement operational strategies,...


  • Coimbatore, Tamil Nadu, India, Tamil Nadu sarainfotech Full time

    Company Description We suggest you enter details here. Role Description This is a full-time, on-site role located in Coimbatore for a Manager of BPO Operations. The Manager will oversee the daily operations of the BPO team, ensuring efficiency and quality standards are met. They will manage and lead a team, develop and implement operational strategies,...

  • Operations Manage

    8 hours ago


    Chennai, Tamil Nadu, India Helpmate solution Full time

    Job Title: Operations Manager Location: Chennai Company: Helpmate **Salary**: ₹7.5 - 8 LPA Key Responsibilities - Lead day-to-day operations for Back Office and Inbound processes, ensuring SLA adherence, efficiency, and high-quality service delivery. - Strategically plan and implement process improvements to optimize workflow and reduce turnaround...

  • IT / Bpo Trainer

    1 week ago


    Chennai, Tamil Nadu, India karyoun Innovations pvt ltd Full time

    Need trainer for below expertise: Certified ITS, ITES & BPO Professional Course Syllabus 1. Introduction to IT, ITES & BPO 2. Business Process Management (BPM) 3. Service Delivery Management 4. Customer Relationship Management (CRM) & Experience Management (CEM) 5. Advance IT Operations Mgmnt - ITSM, ITAM, NIST, ITIL, COBIT,Cloud, DRP 6. IT - Security,...

  • Bpo Coordinator

    8 hours ago


    Chennai, Tamil Nadu, India C.H. Robinson Full time

    Job ID: R43378 **BPO Coordinator** Primary Location: Chennai, Tamil Nadu India C.H. Robinson is seeking a detail-oriented BPO Coordinator to join our team. The BPO Coordinator (QA) Coordinator has ownership of the quality assurance responsibilities and activities for all assigned GSSI operational lines of service (C.H. Robinson and 3rd Party). You will...

  • Bpo Voice Process

    2 days ago


    Kovilambakkam, Chennai, Tamil Nadu, India SR universe tech Full time

    Business-process outsourcing (BPO) is the act of **outsourcing some aspect of your business operations to a third-party vendor or service provider**. A BPO call centre is a team of outsourced agents who handle incoming and outgoing customer calls for other businesses. BPO call centres handle more than simply calls Pay: ₹15,000.00 - ₹20,000.00 per...

  • Bpo Recruitment

    1 week ago


    Vandalur, Chennai, Tamil Nadu, India kiash solutions LLP Full time

    **Immediate joiner or less then 15 days NP** Recruiter BPS 1. Role Summary - Experience in BPO operations would be an added advantage 2. Job description - Develop job postings, job descriptions and position requirements in job portals. - Facilitate the offer process by extending the offer and negotiating employment terms. - Should be target oriented. -...

  • Bpo Hc

    2 weeks ago


    Coimbatore, Tamil Nadu, India NTT DATA Full time

    Position s Overview At NTT DATA we know that with the right people on board anything is possible The quality integrity and commitment of our employees are key factors in our company s growth market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and...

  • Data Entry Operator

    9 hours ago


    Gandhipuram, Coimbatore, Tamil Nadu, India Samarthanam Trust for the Disabled Full time

    A BPO (Business Process Outsourcing) Job Description (JD) outlines the duties, responsibilities, and qualifications for roles within a BPO setting, such as a BPO Executive who handles customer calls and issues, or an Operations Manager who oversees daily operations, implements strategies, and monitors performance. Key responsibilities across BPO roles...

  • Data Entry Operator

    5 days ago


    Gandhipuram, Coimbatore, Tamil Nadu, India Samarthanam Trust for the Disabled Full time ₹ 1,32,800 - ₹ 4,32,840 per year

    A BPO (Business Process Outsourcing) Job Description (JD) outlines the duties, responsibilities, and qualifications for roles within a BPO setting, such as a BPO Executive who handles customer calls and issues, or an Operations Manager who oversees daily operations, implements strategies, and monitors performance. Key responsibilities across BPO roles...