manager bpo operations

Company Description We suggest you enter details here. Role Description This is a full-time, on-site role located in Coimbatore for a Manager of BPO Operations. The Manager will oversee the daily operations of the BPO team, ensuring efficiency and quality standards are met. They will manage and lead a team, develop and implement operational strategies,...

Company Description We suggest you enter details here. Role Description This is a full-time, on-site role located in Coimbatore for a Manager of BPO Operations. The Manager will oversee the daily operations of the BPO team, ensuring efficiency and quality standards are met. They will manage and lead a team, develop and implement operational strategies,...

Need trainer for below expertise: Certified ITS, ITES & BPO Professional Course Syllabus 1. Introduction to IT, ITES & BPO 2. Business Process Management (BPM) 3. Service Delivery Management 4. Customer Relationship Management (CRM) & Experience Management (CEM) 5. Advance IT Operations Mgmnt - ITSM, ITAM, NIST, ITIL, COBIT,Cloud, DRP 6. IT - Security,...

Business-process outsourcing (BPO) is the act of **outsourcing some aspect of your business operations to a third-party vendor or service provider**. A BPO call centre is a team of outsourced agents who handle incoming and outgoing customer calls for other businesses. BPO call centres handle more than simply calls Pay: ₹15,000.00 - ₹20,000.00 per...

**Immediate joiner or less then 15 days NP** Recruiter BPS 1. Role Summary - Experience in BPO operations would be an added advantage 2. Job description - Develop job postings, job descriptions and position requirements in job portals. - Facilitate the offer process by extending the offer and negotiating employment terms. - Should be target oriented. -...

**Job description**BPO VOICE PROCESS AND TELE SALES - Shift Time - 9.30am to 6.30pm Salary - 14000-17000 (Take home) Incentives - Based on performance Rotational Week Off Job location: Chennai Contact : Nirmal/ Sai HR () - Qualification - Minimum 12th up to Any Degree Language - ( Malayalam, Hindi, Telugu, Kannada ) Average English Communication Male &...

Position s Overview At NTT DATA we know that with the right people on board anything is possible The quality integrity and commitment of our employees are key factors in our company s growth market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and...

**Position Overview**: Clients business problem to resolve: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and...

A BPO (Business Process Outsourcing) Job Description (JD) outlines the duties, responsibilities, and qualifications for roles within a BPO setting, such as a BPO Executive who handles customer calls and issues, or an Operations Manager who oversees daily operations, implements strategies, and monitors performance. Key responsibilities across BPO roles...

**Job summary** **Responsibilities** - Manage and oversee voice process operations to ensure smooth workflow and high-quality service delivery. - Utilize MS Excel to analyze data generate reports and provide insights for process improvement. - Collaborate with team members to develop strategies that enhance customer satisfaction and operational...