IFB Industries Ltd | Service Executive | delhi

2 weeks ago


delhi, India IFB Industries Ltd Full time

Locations:


Gujarat, Maharashtra, Punjab, Uttar Pradesh, West Bengal, North East, Odisha, Tamil Nadu, Andhra Pradesh, Kerala, Telangana, Karnataka, Madhya Pradesh


We’re Looking For:

  • 3+ years of experience with good career stability
  • BE/B-Tech graduate
  • Preferred industries: Consumer Durables, DTH, Water Purifiers, Telecom, Battery Inverters
  • Strong customer orientation, communication skills, and the ability to generate revenue through service


The Journey Ahead: Key Outcomes You’ll Drive:


  • Oversee service KPIs for the appliances, which includes installations and service calls.
  • Achieve service TAT parameters
  • Drive Customer Satisfaction Score through set process.
  • Support dealer and franchisee management to improve service operations.
  • Resolution of customer grievances on time.
  • Mentoring and drive service partner to achieve service excellence.
  • Drive service revenue through satisfied customers.


Ready to take the next step in your career? Apply today



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