IFB Industries Ltd | Service Executive | delhi
2 weeks ago
Locations:
Gujarat, Maharashtra, Punjab, Uttar Pradesh, West Bengal, North East, Odisha, Tamil Nadu, Andhra Pradesh, Kerala, Telangana, Karnataka, Madhya Pradesh
We’re Looking For:
- 3+ years of experience with good career stability
- BE/B-Tech graduate
- Preferred industries: Consumer Durables, DTH, Water Purifiers, Telecom, Battery Inverters
- Strong customer orientation, communication skills, and the ability to generate revenue through service
The Journey Ahead: Key Outcomes You’ll Drive:
- Oversee service KPIs for the appliances, which includes installations and service calls.
- Achieve service TAT parameters
- Drive Customer Satisfaction Score through set process.
- Support dealer and franchisee management to improve service operations.
- Resolution of customer grievances on time.
- Mentoring and drive service partner to achieve service excellence.
- Drive service revenue through satisfied customers.
Ready to take the next step in your career? Apply today
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