Del Monte Foods Private Limited | Key Account Sales Manager
21 hours ago
Purpose of Job:
To ensure smooth working of all the front end operations related to key accounts servicing and relationship management in order to generate and grow continuous sales from the existing food services customers as well as generating new customers.
Role & Responsibilities:
BUSINESS DEVELOPMENT & ANALYSIS:
Deliver annual operating business and margin plan for Key account channel.
Acquisition of newer Key Accounts in different categories
To gain thought leadership thru proactive approach by way building concepts around it basis our capability, & delivering solutions.
He/ she is expected to study his accounts and suggest management new avenues of businesses/ product categories that are differentiated and have high growth potentials.
Strong focus on managing and developing relationship with customers key stake holders.
Strong exposure of handling high value projects with Key Customers.
BUSINESS OPERATIONS & MANAGEMENT:
He/ she needs to liaise with the KA teams on the delivery mechanism and credit understanding. Also all monthly reports of the accounts progress needs to be collated with help of KA team members and needs to be reported.
Annual contract closure with accounts at largest share of business basis budgeted volumes & contribution margins is one of the core responsibility. Also communicating with local teams for execution is critical.
New products introduced in an account during the year should be as per the targeted margins
Strong inter departmental alignment to maintain high service level spl with Demand planning, supply chain and plant teams.
COMMERCIAL & COMPLAINT HANDLING:
All Sales contracts, agreements to be negotiated, discussed and closed with help of relevant team members.
Commercial hygiene to be maintained across all accounts.
Complaints to be taken up with Quality team at pace and CAPA to be delivered well within time
Knowledge: Excellent knowledge and understanding of food industry (Food Service & QSR).
Skills: Planning and organizing skills
Strong Interpersonal skills
Presentation skills
Strong decision making ability
Ability to build relationships
Excellent business acumen
Attitude: Service maniac
Customer-centric
Street smart
Proactive
Diligent
Enthusiastic and achievement oriented
Key Accounts handled/handing:
McDonald’s
Burger King
Starbucks
Pizza Hut
KFC
Subway
Domino’s
Educational Level
Graduation: Any specialization
Post-Graduation (Must have) : PGDM/ MBA in Marketing or Sales Management.
Working Experience
Must have: 8-12 years of experience of handling the large key accounts in Food service-preferably QSR.
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