Zest Rover | Travel Sales Executive
17 hours ago
A Travel Sales Executive is responsible for selling travel-related services and products to individuals or businesses. The role combines elements of sales, customer service, and industry-specific knowledge of travel and tourism. Below are key responsibilities for this position:
1. Sales & Client Acquisition- Actively seek out and engage with potential customers (both individuals and corporate clients).
- Go out for sales to meet decision makers in corporates for MICE/ group tours or their hotel and flight ticket bookings.
- Conduct outbound calls, emails, and attend networking events to generate new leads.
- Provide detailed information on travel packages, services, and promotions to customers.
- Create and maintain relationships with clients to encourage repeat business.
- Understand the customer’s travel needs and preferences (destinations, budgets, timeframes).
- Offer personalized travel solutions, including accommodation, transportation, activities, and itineraries.
- Recommend and sell additional services such as insurance, upgrades, or excursions.
- Assist clients in booking flights, hotels, cruises, car rentals, and tours.
- Process travel reservations and ensure all bookings are confirmed.
- Maintain an organized database of bookings and customer details.
- Stay updated on current travel trends, new destinations, and special promotions.
- Understand competitive pricing and negotiate the best deals with suppliers.
- Research travel options and packages for clients, ensuring they are well-informed.
- Handle inquiries and resolve any issues that arise before, during, or after a trip.
- Provide travel advice and support, including visa, passport, and health requirements.
- Ensure a smooth customer experience by offering assistance with travel documentation and bookings.
- Achieve and exceed sales targets and KPIs set by the company.
- Monitor performance against goals and adjust strategies to improve sales outcomes.
- Maintain detailed records of sales activities, interactions with clients, and results.
- Collaborate with other departments (e.g., operations, marketing) to ensure seamless service delivery.
- Work closely with suppliers (airlines, hotel chains, tour operators) to secure the best deals.
- Participate in team meetings and contribute to the development of sales strategies.
- Maintain accurate records of client information, bookings, and transactions.
- Process payments, issue invoices, and follow up on any outstanding amounts.
- Update and maintain customer databases, ensuring compliance with data protection regulations.
- Promote new packages, destinations, and special offers through various channels (social media, email newsletters, etc.).
- Assist with organizing promotional events or campaigns to generate more sales.
- Stay informed on travel-related regulations and restrictions, including visa requirements, health advisories, and insurance policies.
- Advise clients on necessary documentation and legal considerations when traveling.
This role requires strong communication, negotiation, and organizational skills, along with a good understanding of the travel industry. Sales executives often work under pressure to meet targets while delivering excellent customer service.
Minimum 2 years of experience in relevant field is must.
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Zest Rover | Travel Sales Executive
2 days ago
india Zest Rover Full timeA Travel Sales Executive is responsible for selling travel-related services and products to individuals or businesses. The role combines elements of sales, customer service, and industry-specific knowledge of travel and tourism. Below are key responsibilities for this position:1. Sales & Client AcquisitionActively seek out and engage with potential customers...
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Zest Rover | International Travel Consultant
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