Zest Rover | Travel Sales Executive
3 days ago
A Travel Sales Executive is responsible for selling travel-related services and products to individuals or businesses. The role combines elements of sales, customer service, and industry-specific knowledge of travel and tourism. Below are key responsibilities for this position:
1. Sales & Client Acquisition- Actively seek out and engage with potential customers (both individuals and corporate clients).
- Go out for sales to meet decision makers in corporates for MICE/ group tours or their hotel and flight ticket bookings.
- Conduct outbound calls, emails, and attend networking events to generate new leads.
- Provide detailed information on travel packages, services, and promotions to customers.
- Create and maintain relationships with clients to encourage repeat business.
- Understand the customer’s travel needs and preferences (destinations, budgets, timeframes).
- Offer personalized travel solutions, including accommodation, transportation, activities, and itineraries.
- Recommend and sell additional services such as insurance, upgrades, or excursions.
- Assist clients in booking flights, hotels, cruises, car rentals, and tours.
- Process travel reservations and ensure all bookings are confirmed.
- Maintain an organized database of bookings and customer details.
- Stay updated on current travel trends, new destinations, and special promotions.
- Understand competitive pricing and negotiate the best deals with suppliers.
- Research travel options and packages for clients, ensuring they are well-informed.
- Handle inquiries and resolve any issues that arise before, during, or after a trip.
- Provide travel advice and support, including visa, passport, and health requirements.
- Ensure a smooth customer experience by offering assistance with travel documentation and bookings.
- Achieve and exceed sales targets and KPIs set by the company.
- Monitor performance against goals and adjust strategies to improve sales outcomes.
- Maintain detailed records of sales activities, interactions with clients, and results.
- Collaborate with other departments (e.g., operations, marketing) to ensure seamless service delivery.
- Work closely with suppliers (airlines, hotel chains, tour operators) to secure the best deals.
- Participate in team meetings and contribute to the development of sales strategies.
- Maintain accurate records of client information, bookings, and transactions.
- Process payments, issue invoices, and follow up on any outstanding amounts.
- Update and maintain customer databases, ensuring compliance with data protection regulations.
- Promote new packages, destinations, and special offers through various channels (social media, email newsletters, etc.).
- Assist with organizing promotional events or campaigns to generate more sales.
- Stay informed on travel-related regulations and restrictions, including visa requirements, health advisories, and insurance policies.
- Advise clients on necessary documentation and legal considerations when traveling.
This role requires strong communication, negotiation, and organizational skills, along with a good understanding of the travel industry. Sales executives often work under pressure to meet targets while delivering excellent customer service.
Minimum 2 years of experience in relevant field is must.
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Zest Rover | Travel Sales Executive
1 day ago
india Zest Rover Full timeA Travel Sales Executive is responsible for selling travel-related services and products to individuals or businesses. The role combines elements of sales, customer service, and industry-specific knowledge of travel and tourism. Below are key responsibilities for this position: 1. Sales & Client Acquisition Actively seek out and engage with potential...
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india Zest Rover Full timeAn International Travel Consultant is a professional who helps individuals, businesses, or organizations plan and book travel arrangements for international trips as well as domestic tour. Their role involves understanding the unique needs of clients and providing personalized travel solutions. This job often requires in-depth knowledge of different...
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