Sales | collection

2 weeks ago


Delhi, India Aimlay Full time

Sales | Collection & Recovery | CRM About the Job Company Description AIMLAY is an educational and writing service platform for working professionals, offering courses from grade ten to Ph. D. levels. The platform provides diverse courses from renowned universities in India and offers full assistance for Ph. D. holders. AIMLAY has strong connections and collaborations with universities nationwide, aiming to make education accessible for all working professionals. Role Description This is a full-time, on-site role for a Collections Specialist - Voice Process at Aimlay in New Delhi. The role involves tasks such as debt collection, cash collection, customer service, communication, and finance-related activities. Qualifications Responsibilities Core collection, sales and providing service delivery Effective Communication, payment follow-up from existing clients, Upsell and Cross-selling skills Customer Relationship Management (CRM) expertise Experience in revenue generation or a related field Ability to work collaboratively in a fast-paced environment Bachelor's degree in Business Administration or related field Experience in Collections from old clients Retention Up-sell, Cross-sell experience Proficient in English and Hindi language B2 C client handling Interact with existing customers and make follow-up calls Timely payment & collections from the customers Interaction with customers via Emails & over the phone. Take actions to encourage timely debt payments Job Location: Rohini West, Delhi CTC: 35000/- Including PF Other benefits: Incentives : 10-20,000 per month Industry: Ed Tech Please share CV at or Whats App at 9899891683



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