Collections Officer
5 months ago
**Job Title: CRM Specialist (Male Only)**
**Company Name**: Aimlay Pvt Ltd
**Salary**: Up to 35,000 INR
**Experience**: Relevant experience in hard-core collection
**Responsibilities**:
- **Customer Relationship Management**:
- Develop and maintain strong relationships with customers.
- Address customer queries and concerns related to collections.
- **Collection Strategies**:
- Implement effective and ethical collection strategies.
- Work towards meeting and exceeding collection targets.
- **Negotiation**:
- Negotiate payment plans and settlements with customers.
- Handle challenging conversations with professionalism and empathy.
- **Documentation**:
- Maintain accurate and up-to-date records of customer interactions and payment arrangements.
- **Reporting**:
- Generate regular reports on collection performance.
- Provide insights and recommendations for process improvement.
- Upselling
- Cross Selling
**Qualifications**:
- Relevant experience in hard-core collection is essential.
- Strong negotiation and communication skills.
- Ability to work in a target-driven environment.
- Excellent problem-solving and decision-making abilities.
**Salary**: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
Supplemental pay types:
- Performance bonus
Application Question(s):
- Are you comfortable with sector 10,Rohini as your job location?
- Are you comfortable with upto 35k as your monthly salary?
**Education**:
- Bachelor's (preferred)
**Experience**:
- sales collection: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 9773558479
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