IDFC FIRST Bank | Cluster Manager-Business Banking | mumbai

4 weeks ago

mumbai, India IDFC FIRST Bank Full time

Job Title – Cluster Manager-Business Banking

Business Unit - Retail Banking

Function – Business Banking

Job Purpose:

The role entails managing and scaling up the Business banking business network for the assigned branches by creating strategies to achieve growth targets for the branches by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale.

Roles & Responsibilities:

· Support in achievement of business goals and targets by building a strong business network

· Understand competitive landscape and market dynamics and provide necessary feedback to

product teams

· Manage a team of branch managers to drive client acquisition, deepening of existing

relationships and addressing all needs of customers by providing gamut of banking services

· Ensure pricing, business process & policies are in organizations best interest

· Responsible for building networks to sell multiple products, across locations

· Share knowledge with other regions, clusters branches and headquarters on effective

practices, competitive intelligence, business opportunities and needs

· Conduct regular business reviews with team to ensure strategies are well executed

· Adhere to high ethical standards, and comply with all regulations/applicable laws

· Cultivate relationships with individual and corporate customers

· Spearhead manpower planning, recruitment and training processes for both on-roll and

offroll employees to ensure high performing talent across levels

· Develop and implement livelihood advancement and community development initiatives

· Bring out the best of branch’s personnel by providing training, coaching, development and

guidance

· Evaluate the feasibility of new initiatives in offering, channel & process point of view and

ensure its implementation to improve overall operational efficiency

· Collaborate with other branch departments and functions to provide products and service

offerings to the customers

Managerial & Leadership Responsibilities:

· Mentor and coach senior team members to percolate ethos of customer centricity,

innovation, compliance and integrity

· Create environment for team to focus on automation and digital enablement to fulfil

customer’s needs holistically

· Attract & retain best-in class talent to meet Bank's rapid growth targets

· Ensuring highest levels of employee relationship, motivation & engagement to drive results &

high levels of customer satisfaction.


Educational Qualifications:

Bachelor's degree in Business or related field


Experience:

12+ years of relevant experience in Business Banking or allied Business.

  • Strategic Business Banking Professional

    2 weeks ago

    Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job OverviewIDFC FIRST Bank is seeking a highly skilled Strategic Business Banking Professional to join our team.

  • Business Banking Cluster Head

    1 week ago

    Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job SummaryIDFC FIRST Bank is seeking a highly skilled Business Banking Cluster Head to join its team. The successful candidate will be responsible for leading the business banking operations, driving growth, and delivering high-quality customer service.About the RoleThe ideal candidate will have a strong background in business banking, with at least 12...

  • Enterprise Recon Lead

    2 weeks ago

    Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    About IDFC FIRST BankIDFC FIRST Bank is a leading financial institution dedicated to providing innovative banking solutions. Our team is committed to delivering exceptional service and results-driven performance.Job DescriptionJob Title: Enterprise Recon LeadWe are seeking an experienced Enterprise Recon Lead to join our Information Technology department....

  • Strategic Credit Risk Manager

    2 weeks ago

    Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job OverviewWe are seeking a highly skilled Strategic Credit Risk Manager to join our team at IDFC FIRST Bank.

  • Digital Campaign Strategist

    3 weeks ago

    Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    **Job Summary:**We are seeking a skilled Digital Campaign Strategist to join our team at IDFC FIRST Bank. This role is ideal for someone who has experience in designing and implementing successful digital campaigns.**Key Responsibilities:**Identify key indices to develop machine learning models on portfolio campaignsSelect the most suitable products for...

  • Software Engineer

    3 weeks ago

    Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job Description:IDFC FIRST Bank is seeking a skilled Software Engineer to join its team.About the Role:The successful candidate will be responsible for developing solutions based on functional specifications and technical design, ensuring they meet requirements outlined in design documentation.Key Responsibilities:Develop, build, configure and unit test...

  • Digital Marketing Strategist

    6 days ago

    Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    About the RoleWe are seeking an experienced Digital Marketing Strategist to join our team at IDFC FIRST Bank.As a Digital Marketing Strategist, you will be responsible for developing and executing marketing strategies to drive engagement and retention for existing customers.Key ResponsibilitiesDevelop and execute growth marketing strategies to achieve user...

  • IDFC FIRST Bank | Senior Data Analyst | mumbai

    1 month ago

    mumbai, India IDFC FIRST Bank Full time

    Job Title-Senior Data Analyst Location of Work- BKC, Mumbai The candidate would work as a Senior Data Analyst in the Hyper-Personalization team of IDFC First Bank. Responsibilities include - · Work towards maximization of customer conversions and engagement through analysis of past campaigns and improvement of future Marketing Communications to...

  • Business Banking Operations Manager

    3 weeks ago

    Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    **Job Title:** Business Banking Operations Manager **Company Overview:** IDFC FIRST Bank is a leading financial institution committed to delivering exceptional customer experiences. As a Business Banking Operations Manager, you will play a crucial role in driving business growth and scaling up our operations. **Salary:** ₹15,00,000 - ₹25,00,000 per...

  • Business Banking Portfolio Manager

    4 weeks ago

    Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job Title: Business Banking Portfolio ManagerAbout the Role:IDFC FIRST Bank is seeking an experienced Business Banking Portfolio Manager to join our team. The successful candidate will be responsible for formulating and implementing business strategies, monitoring portfolios from a credit risk perspective, and collaborating with cross-functional teams.Key...

  • Staffing Solutions Expert

    6 days ago

    Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job SummaryWe are seeking a highly skilled Staffing Solutions Expert to join our team at IDFC FIRST Bank. As a key member of our organization, you will be responsible for managing staffing needs across various towers and ensuring seamless supply planning.About the RoleIn this role, you will act as a resource management personal for various staffing needs of...

  • Business Development Manager

    3 weeks ago

    Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job Description:IDFC FIRST Bank is seeking a skilled Business Development Manager to spearhead business generation within stringent and dynamic regulations.The ideal candidate will have 2-5 years of experience in relationship management and will be responsible for ensuring seamless customer onboarding, developing deep relationships with clients, and...

  • Business Operations Manager

    3 weeks ago

    Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Company Overview:IDFC FIRST Bank is a leading financial institution committed to delivering innovative banking solutions.

  • IDFC FIRST Bank | Relationship Manager

    4 weeks ago

    mumbai, India IDFC FIRST Bank Full time

    Job Title: Relationship Manager-NRI Business Unit: Retail Banking Location: Mumbai, Navi Mumbai Job Purpose: The role entails deepening the relationship by providing solutions to meet the requirements of the NRI customers and ensuring value-added customer service. The role will closely collaborate with the product and operations teams to drive effective...

  • IDFC FIRST Bank | Relationship Manager

    4 weeks ago

    mumbai, India IDFC FIRST Bank Full time

    Job Title: Relationship Manager-NRIBusiness Unit: Retail BankingLocation: Mumbai, Navi MumbaiJob Purpose:The role entails deepening the relationship by providing solutions to meet the requirements of the NRI customers and ensuring value-added customer service. The role will closely collaborate with the product and operations teams to drive effective customer...

  • Cluster Manager-Business Banking

    4 weeks ago

    mumbai, India IDFC FIRST Bank Full time

    Job Title – Cluster Manager-Business BankingBusiness Unit - Retail BankingFunction – Business BankingJob Purpose:The role entails managing and scaling up the Business banking business network for the assigned branches by creating strategies to achieve growth targets for the branches by managing operations and resources in the most cost efficient and...

  • Cluster Manager-Business Banking

    3 months ago

    Mumbai, India IDFC FIRST Bank Full time

    Job Title – Cluster Manager-Business BankingBusiness Unit - Retail BankingFunction – Business BankingJob Purpose:The role entails managing and scaling up the Business banking business network for the assigned branches by creating strategies to achieve growth targets for the branches by managing operations and resources in the most cost efficient and...

  • Senior Business Development Manager

    2 weeks ago

    Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    About the Role:As a Senior Business Development Manager at IDFC FIRST Bank, you will play a crucial role in driving financial solutions for our business banking customers. Your primary objective will be to provide best-in-class relationship management and customer experience, making us their preferred banking partner.Your Key Responsibilities:Acquire new...

  • Cluster Manager-Business Banking

    3 months ago

    mumbai, India IDFC FIRST Bank Full time

    Job Title – Cluster Manager-Business Banking Business Unit - Retail Banking Function – Business Banking Job Purpose: The role entails managing and scaling up the Business banking business network for the assigned branches by creating strategies to achieve growth targets for the branches by managing operations and resources in the most cost efficient...

  • Cluster Manager-Business Banking

    4 weeks ago

    Mumbai, India IDFC FIRST Bank Full time

    Job Title – Cluster Manager-Business Banking Business Unit - Retail Banking Function – Business Banking Job Purpose: The role entails managing and scaling up the Business banking business network for the assigned branches by creating strategies to achieve growth targets for the branches by managing operations and resources in the most cost...