IDFC FIRST Bank | Relationship Manager

2 weeks ago


mumbai, India IDFC FIRST Bank Full time

Job Title: Relationship Manager-NRI

Business Unit: Retail Banking

Location: Mumbai, Navi Mumbai


Job Purpose:

The role entails deepening the relationship by providing solutions to meet the requirements of the NRI customers and ensuring value-added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer is responsible for acquiring NTB non-resident clients and servicing the existing relationships contributing to the larger branch banking channel objectives.


Roles & responsibilities:

  • Inform customers of new products or product enhancements to further expand the banking relationship.
  • Coordinate with other functional teams to provide seamless access to other products.
  • Ensure the enhancement of customer value by understanding and providing customized solutions.
  • Maintain updated and accurate relationship records for assigned customer accounts.
  • Penetration of group or family accounts of the existing mapped base
  • Track customer complaints, queries and turnaround times for customer satisfaction.
  • Plan and conduct special sales initiatives and events for prospective and existing corporations.
  • Assist the Senior Relationship Manager - NRI in providing a best-in-class customer experience to become their banking partner of choice.
  • Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers.
  • Recommend process changes in order to improve service efficiency and quality across the branch network.


Educational Qualifications:

Graduation: Bachelor’s in engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management.

Post-graduation: MBA, PGDM.


Experience: 4+ years of relevant branch banking experience.



  • Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job OverviewIDFC FIRST Bank is seeking a highly skilled Strategic Business Banking Professional to join our team.


  • Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job OverviewWe are seeking a highly skilled Strategic Credit Risk Manager to join our team at IDFC FIRST Bank.

  • Enterprise Recon Lead

    15 hours ago


    Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    About IDFC FIRST BankIDFC FIRST Bank is a leading financial institution dedicated to providing innovative banking solutions. Our team is committed to delivering exceptional service and results-driven performance.Job DescriptionJob Title: Enterprise Recon LeadWe are seeking an experienced Enterprise Recon Lead to join our Information Technology department....


  • Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    **Job Summary:**We are seeking a skilled Digital Campaign Strategist to join our team at IDFC FIRST Bank. This role is ideal for someone who has experience in designing and implementing successful digital campaigns.**Key Responsibilities:**Identify key indices to develop machine learning models on portfolio campaignsSelect the most suitable products for...

  • Software Engineer

    5 days ago


    Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job Description:IDFC FIRST Bank is seeking a skilled Software Engineer to join its team.About the Role:The successful candidate will be responsible for developing solutions based on functional specifications and technical design, ensuring they meet requirements outlined in design documentation.Key Responsibilities:Develop, build, configure and unit test...


  • mumbai, India IDFC FIRST Bank Full time

    Job Title-Senior Data Analyst Location of Work- BKC, Mumbai The candidate would work as a Senior Data Analyst in the Hyper-Personalization team of IDFC First Bank. Responsibilities include - · Work towards maximization of customer conversions and engagement through analysis of past campaigns and improvement of future Marketing Communications to...


  • Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    **Job Title:** Business Banking Operations Manager **Company Overview:** IDFC FIRST Bank is a leading financial institution committed to delivering exceptional customer experiences. As a Business Banking Operations Manager, you will play a crucial role in driving business growth and scaling up our operations. **Salary:** ₹15,00,000 - ₹25,00,000 per...


  • mumbai, India IDFC FIRST Bank Full time

    Function/ Department: Retail Liabilities Job Purpose: Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda: Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business,...


  • Mumbai, India IDFC FIRST Bank Full time

    Function/ Department: Retail Liabilities Job Purpose: Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda: Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance...


  • Mumbai, India IDFC FIRST Bank Full time

    Function/ Department:Retail LiabilitiesJob Purpose:Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda:Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business,...


  • mumbai, India IDFC FIRST Bank Full time

    Job Title: Relationship Manager-NRI Business Unit: Retail Banking Location: Mumbai, Navi Mumbai Job Purpose: The role entails deepening the relationship by providing solutions to meet the requirements of the NRI customers and ensuring value-added customer service. The role will closely collaborate with the product and operations teams to drive effective...


  • mumbai, India IDFC FIRST Bank Full time

    Function/ Department: Retail LiabilitiesJob Purpose:Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda:Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business,...


  • Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job Description:IDFC FIRST Bank is seeking a skilled Business Development Manager to spearhead business generation within stringent and dynamic regulations.The ideal candidate will have 2-5 years of experience in relationship management and will be responsible for ensuring seamless customer onboarding, developing deep relationships with clients, and...


  • Mumbai, India IDFC FIRST Bank Full time

    Function/ Department: Retail LiabilitiesJob Purpose:Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda:Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business,...


  • mumbai, India IDFC FIRST Bank Full time

    Function/ Department: Retail LiabilitiesJob Purpose:Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda:Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business,...


  • Mumbai, India IDFC FIRST Bank Full time

    Function/ Department: Retail LiabilitiesJob Purpose:Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda:Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business,...


  • Mumbai, India IDFC FIRST Bank Full time

    Function/ Department: Retail Liabilities Job Purpose: Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda: Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance...


  • Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job Title: Associate Relationship Manager-NBFCJob Summary:IDFC FIRST Bank is seeking an Associate Relationship Manager-NBFC to join our Wholesale Banking team. The successful candidate will be responsible for performing credit appraisal of NBFC & NBFC-MFI clients, preparing credit proposals, and handling early warning signal meetings. The role requires...


  • Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job OverviewIDFC FIRST Bank is seeking a skilled and detail-oriented Senior Banking Services Coordinator to join our team.About the RoleThe Senior Banking Services Coordinator will be responsible for managing customer portfolios, providing seamless services to clients, and resolving queries in a timely manner.Key ResponsibilitiesManage customer relationships...


  • Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    About the Role:As a Senior Business Development Manager at IDFC FIRST Bank, you will play a crucial role in driving financial solutions for our business banking customers. Your primary objective will be to provide best-in-class relationship management and customer experience, making us their preferred banking partner.Your Key Responsibilities:Acquire new...