Deputy manager primary technical support
2 weeks ago
Location: Mohali Punjab
Work Experience: 3-8 yrs
Working Days: 6 days
Education Qualification: Bachelor’s degree in Electrical/Electrical & Electronic/Instrumentation Engineering
Job Description:
Job Description for Primary Technical Support Engineer (Electrical Distribution)
Key Responsibilities:
Responsible for providing technical support in pre-sales (product selection, application information) and post-sales (product installation, technical characteristics, technical complaints) to customers on all available channels (ex: Toll Free phone, email, chat, web) and prioritizing customer’s support needs.
Resolve technical requests from customer for product and solutions effectively within fixed timeframe.
Understand, evaluate, and reproduce received technical questions, determine the causes and convey the solution to reported problem.
Creating and managing knowledgebase based on validated solutions.
Ready to assist on onsite intervention when solving non-standard or critical issues.
Core Competencies:
Minimum 3-8 years of hands on experience in Field Services, Maintenance, Electrical Testing, Installation and commissioning, Projects of all LV products (Breakers, Motor Control Center, Metering Products, Power Factor Correction, Industrial communication, and Networking etc).
Knowledge on Eco Struxure Power Monitoring Expert, Eco Struxure Power Scada operation, So Move, Ecoreach, ION software, Modscan, Easergy Studio and numerical relays.
Understanding of various Industrial Communication network such as Modbus, Modbus TCP/IP RIO, CAN Open, Profibus, Ethernet/IP and Client Server Architecture.
Hands-on experience and wide understanding of Schneider Electric products, solutions and engineering concepts would be an advantage.
Basis knowledge of MS-office.
Excellent communication skills (Oral & Written) and ability to interact with global customers.
Excellent problem solving and data analytical approach.
Excellent team player.
-
Deputy Manager Primary Technical Support
2 weeks ago
Mohali, India Schneider Electric Full timeJob Title:Deputy Manager Primary Technical SupportLocation:Mohali PunjabWork Experience:3-8 yrsWorking Days:6 daysEducation Qualification:Bachelor’s degree in Electrical/Electrical & Electronic/Instrumentation EngineeringJob Description:Job Description for Primary Technical Support Engineer (Electrical Distribution)Key Responsibilities:Responsible for...
-
Deputy Manager Primary Technical Support
2 weeks ago
Mohali district, India Schneider Electric Full timeJob Title: Deputy Manager Primary Technical SupportLocation: Mohali PunjabWork Experience: 3-8 yrsWorking Days: 6 daysEducation Qualification: Bachelor’s degree in Electrical/Electrical & Electronic/Instrumentation EngineeringJob Description:Job Description for Primary Technical Support Engineer (Electrical Distribution)Key Responsibilities:Responsible for...
-
Deputy Manager Primary Technical Support
2 weeks ago
Mohali district, India Schneider Electric Full timeJob Title: Deputy Manager Primary Technical Support Location: Mohali Punjab Work Experience: 3-8 yrs Working Days: 6 days Education Qualification: Bachelor’s degree in Electrical/Electrical & Electronic/Instrumentation Engineering Job Description: Job Description for Primary Technical Support Engineer (Electrical Distribution) Key Responsibilities: ...
-
mohali district, India Schneider Electric Full timeJob Title: Deputy Manager Primary Technical Support Location: Mohali Punjab Work Experience: 3-8 yrs Working Days: 6 days Education Qualification: Bachelor’s degree in Electrical/Electrical & Electronic/Instrumentation Engineering Job Description: Job Description for Primary Technical Support Engineer (Electrical Distribution) Key Responsibilities: ...
-
mohali district, India Schneider Electric Full timeJob Title: Deputy Manager Primary Technical SupportLocation: Mohali PunjabWork Experience: 3-8 yrsWorking Days: 6 daysEducation Qualification: Bachelor’s degree in Electrical/Electrical & Electronic/Instrumentation EngineeringJob Description:Job Description for Primary Technical Support Engineer (Electrical Distribution)Key Responsibilities:Responsible for...
-
Deputy Librarian
6 months ago
Mohali, India Chandigarh University Full timeWe are hiring for hiring for **Deputy Librarian** at Chandigarh University. **Requirements**: **Skills Set** - Master’s degree in library science/Information Science/Documentation Science/Computer Science/Information Technology with at least 60% marks or an equivalent grade on a point scale wherever the grading system is followed, and consistently good...
-
Deputy Librarians
6 months ago
Mohali, India Chandigarh University Full time**Highest Qualification** **Skills Set** 1. Master’s degree in library science/Information Science/Documentation Science/Computer Science/Information Technology with at least 60% marks or an equivalent grade on a point scale wherever the grading system is followed, and consistently good academic record. 2. Ph.D. Degree in Library Science/Information...
-
Deputy Controller of Examination
3 months ago
Mohali, Punjab, India Chandigarh Group Of Colleges,Jhanjeri Full timeThe Deputy Controller of Examination will assist the Controller of Examination in managing all aspects of the examination process at CGC. This role involves overseeing the administration of exams, ensuring adherence to academic policies, and providing support for both students and faculty regarding examination-related matters. **Examination...
-
Technical Support Specialist
1 month ago
Mohali, Punjab, India MNR Solutions Full timeJob Summary:We are seeking an experienced Support Engineering Analyst to provide technical support and troubleshooting services for our clients. The ideal candidate will have 3-5 years of experience in providing technical support, with a strong understanding of SQL, client communication, and ticketing systems.Key Responsibilities:Technical Support: Provide...
-
Technical Support Professional
1 month ago
Mohali, Punjab, India MNR Solutions Full timeJob DescriptionWe are seeking an experienced Support Engineering Analyst to provide technical support and troubleshooting services to our clients. The ideal candidate will have 3-5 years of experience in resolving technical issues and ensuring customer satisfaction.Key Responsibilities:Provide technical support for clients via email, phone, and ticketing...
-
Technical Support Specialist
3 weeks ago
Mohali, Punjab, India MNR Solutions Full timeOverviewMNR Solutions is a leading provider of innovative solutions, and we are seeking a highly skilled Technical Support Specialist to join our team in Mohali. This role requires an individual with 3-5 years of experience in providing technical support and troubleshooting, with a strong understanding of SQL, client communication, and ticketing...
-
Technical Support Professional
4 weeks ago
Mohali, Punjab, India Suffescom Solutions Pvt. Ltd. Full timeJob OverviewSuffescom Solutions Pvt. Ltd. is seeking a skilled Technical Support Professional to join our team.About the RoleThe ideal candidate will be responsible for providing top-notch customer support, resolving technical issues, and enhancing customer experience.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...
-
Electrical Technical Support Specialist
6 days ago
Mohali, Punjab, India Schneider Electric Full timeJob OverviewSchneider Electric is seeking a highly skilled Electrical Technical Support Specialist to join our team. In this role, you will provide technical support to customers on various electrical distribution products.About the JobThis position requires a minimum of 3-8 years of hands-on experience in field services, maintenance, and electrical...
-
Client Support Executive
6 months ago
Mohali, India Finvasia securities Pvt. Ltd. Full time**Job Description: Client Support Executive** We are seeking a highly motivated and customer-focused individual to join our team as a Client Support Executive. As a Client Support Executive, you will be responsible for providing exceptional support and assistance to our valued customers. With at least 2 years of experience in a similar role, you will be...
-
Client Support Executive
6 months ago
Mohali, India Finvasia securities Pvt. Ltd. Full time**Job Description: Client Support Executive** We are seeking a highly motivated and customer-focused individual to join our team as a Client Support Executive. As a Client Support Executive, you will be responsible for providing exceptional support and assistance to our valued customers. With at least 2 years of experience in a similar role, you will be...
-
Client Support Executive
6 months ago
Mohali, India Finvasia securities Pvt. Ltd. Full time**Job Description: Client Support Executive** We are seeking a highly motivated and customer-focused individual to join our team as a Client Support Executive. As a Client Support Executive, you will be responsible for providing exceptional support and assistance to our valued customers. With at least 2 years of experience in a similar role, you will be...
-
Technical Support Agent Specialist
2 weeks ago
Mohali, Punjab, India eClerx Full timeWe are seeking highly skilled and motivated individuals to join our eClerx Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services.Key Responsibilities:Make outbound calls to customers to address reported technical issues and...
-
Tech Support Specialist
2 weeks ago
Mohali, Punjab, India Suffescom Solutions Pvt. Ltd. Full timeCompany Overview:Suffescom Solutions Pvt. Ltd., a leading provider of innovative solutions, is seeking a highly skilled Tech Support Specialist to join our team.Salary: The estimated salary for this position is ₹200,000 - ₹400,000 per annum, depending on location and experience.Job Description:Key ResponsibilitiesProvide exceptional customer support via...
-
Technical Support Specialist
3 weeks ago
Mohali, Punjab, India MNR Solutions Full timeAbout MNR SolutionsMNR Solutions is a mission-driven healthcare company delivering tangible outcomes to leading healthcare systems and provider groups.We are a recognized player in the industry, partnering with preeminent healthcare enterprises, including health systems, payers, medical groups, and life sciences companies.Job SummaryAs a Technical Support...
-
Mohali, Punjab, India eClerx Full timeWe are seeking highly motivated individuals to join our team as Technical Support Agents in an Outbound Voice role. This position involves making outbound calls to customers who have reported technical issues with our products or services.Key Responsibilities:Make outbound calls to customers to address reported technical issues and provide effective...