Pet Set Go | Customer Service Executive | new delhi
7 days ago
At Pet Set Go, we’re dedicated to delivering exceptional service and quality products to pet parents. As a customer service associate, you will play a key role in assisting our customers with their queries and ensuring they have a smooth and satisfying experience with us.
Responsibilities:
Assist customers with product inquiries, order updates, and general questions
Help resolve customer issues in a friendly and professional manner
Track and follow up on orders, coordinating with the logistics team to ensure on-time deliveries
Support the team in gathering and analyzing customer feedback to drive improvements
Collaborate with cross-functional teams to address customer concerns and escalate complex issues as needed
Contribute to the continuous improvement of CRM processes and procedures, identifying areas for optimization and efficiency
Requirements:
Excellent communication skills, both written and verbal
A proactive, problem-solving attitude with attention to detail
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Customer-centric mindset with a passion for delivering exceptional service
Currently pursuing or recently completed a degree in Business, Communications, or a related field
Familiarity with MS Office; knowledge of customer service tools is a plus
Interest in the pet industry or previous experience is a bonus
What We Offer:
Hands-on experience with real customer interactions and projects
A supportive team and a dynamic work environment
Opportunities to learn and grow within the company
Location: Anand Vihar, Delhi
If you’re ready to gain valuable experience in customer service and work with a dedicated team, apply today and become a part of our journey
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New Delhi, India Pet Set Go Full timeAre you passionate about pets and customer service? Do you enjoy creating positive experiences for people? If so,Pet Set Gois looking for aCustomer Service Associateto join our growing team!At Pet Set Go, we’re dedicated to delivering exceptional service and quality products to pet parents. As a customer service associate, you will play a key role in...
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new delhi, India Pet Set Go Full timeAre you passionate about pets and customer service? Do you enjoy creating positive experiences for people? If so, Pet Set Go is looking for a Customer Service Associate to join our growing team! At Pet Set Go, we’re dedicated to delivering exceptional service and quality products to pet parents. As a customer service associate, you will play a key...
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new delhi, India Pet Set Go Full timeAre you passionate about pets and customer service? Do you enjoy creating positive experiences for people? If so, Pet Set Go is looking for a Customer Service Associate to join our growing team! At Pet Set Go, we’re dedicated to delivering exceptional service and quality products to pet parents. As a customer service associate, you will play a key...
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new delhi, India Pet Set Go Full timeAre you passionate about pets and customer service? Do you enjoy creating positive experiences for people? If so, Pet Set Go is looking for a Customer Service Associate to join our growing team!At Pet Set Go, we’re dedicated to delivering exceptional service and quality products to pet parents. As a customer service associate, you will play a key role...
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