Goofy Tails | Customer Service Representative | delhi

2 weeks ago


delhi, India Goofy Tails Full time

Job Title:  Customer Executive

Location:  Okhla Phase 2, New Delhi


If you like disruption, love pets, live in Delhi / NCR and wish to ensure your hard work can get you a growth of 100% year on year, you can apply. A few checks before you deliberate to read further

  • 100% ONSITE
  • ALTERNATE SATURDAY IS WORKING
  • CHATS WITH CUSTOMERS AND CUSTOMER CALLING
  • THERE WILL BE TARGETS
  • YOUR WILL HAVE A BOSS



About Goofy Tails:

Goofy Tails is a fast-growing pet care brand specializing in premium, vet-approved pet products. Our mission is to deliver quality products that enhance pet health and happiness, and we’re committed to providing exceptional service to our customers and partners.


Preference: Candidates with prior experience in the pet industry are preferred.


Job Summary:

The Customer Executive will be responsible for delivering top-tier customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction with Goofy Tails products and services. This role requires someone with strong communication skills, a problem-solving mindset, and a passion for pets.


Key Responsibilities:

  • Respond to customer queries via phone, email, and social media
  • Resolve order, product, and return issues promptly
  • Manage customer records and CRM system updates
  • Recommend products based on customer needs
  • Collaborate with other teams for complex issues


Qualifications:

  • Bachelor’s degree; 0-1 years of customer support experience.
  • Strong communication and problem-solving skills


Salary:  ₹3.00 -4.5 LPA, based on experience and qualifications.



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