Regional Head

2 days ago


Chennai, India Talent Quotient Partners Full time

Regional Head – Global Business Services (GBS) Lead and scale Business Services operations across your region (EMEA, Americas, or APAC), driving service excellence, efficiency, and business impact. You’ll own regional results — from strategy and governance to delivery and performance — while partnering closely with global and functional leaders to align goals and ensure world-class service delivery. Key Responsibilities: Define and execute the regional GBS strategy aligned with global direction and market needs. Lead transitions, standardization, and continuous improvement initiatives across locations. Manage budgets, organizational structure, and performance KPIs. Build and lead high-performing teams across multiple business functions. Strengthen customer-centric culture and ensure delivery within quality and cost targets. Profile: 18+ years of experience, including leadership in global or regional shared services / GBS setup. Proven record in process transformation, transitions, and operational excellence (Lean/Six Sigma preferred). Strategic thinker with strong stakeholder management and communication skills. MBA or equivalent qualification preferred.


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