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Senior Sales Executive-Inside Sales
1 month ago
Role Title: Senior Sales Executive-Inside Sales
Location: Work from Office, Full Time
CTC: Up to 6 LPA+ 2 LPA Incentive (performance based)
We are excited to welcome a driven and dynamic individual to join our rapidly growing team at Anveshan as a Senior Sales Executive - Inside Sales. If you have a passion for delivering exceptional customer experiences and thrive in a collaborative, fast-paced environment, this role is perfect for you. As a key member of our Customer Experience Team, you will gain in-depth knowledge of our products, master complex processes, and play a pivotal role in building lasting relationships with our valued customers.
Roles and Responsibilities:
● Provide Comprehensive Sales Support: Deliver robust support to sales executives, ensuring their success and efficiency.
● Collaborate with Cross-Functional Teams: Collaborate with internal departments, including marketing, products, growth and content team, to ensure best pre and post sales experience to customers.
● Data Management: Manage and maintain customer databases, sales records, and sales-related documentation with a keen eye for detail and accuracy.
● Sales Reporting and Analysis: Generate and analyze sales reports, metrics, and trends to provide insights and recommendations to the Reporting Manager for informed decision-making.
● Customer Engagement: Provide exceptional customer service by promptly addressing customer inquiries and resolving issues in a professional and customer-centric manner over chat, call and email.
● Sales Meetings and Training: Coordinate and participate in sales meetings, training, and events to support the Sales Team in achieving their targets.
● Process Optimization: Continuously evaluate and optimize sales processes, tools, and strategies based on market analysis and feedback from the Sales Team.
Skills and Qualifications:
● Education: Bachelor's (or related experience) degree in business administration, marketing, administration, or a related field or related experience.
● Positive attitude, strong ability to communicate across departments, and drive to “get the deal done.”
● Minimum of 1-2 years of related experience in sales, consulting or sales support, within a startup environment as an advantage but not mandatory.
● Entry-level candidates with the right attitude and willingness to learn will also be considered.
● Communication: Excellent verbal and written communication skills in English are essential.
● Technical Proficiency: Familiarity with Microsoft Office and CRM software is beneficial for managing sales data and documentation.
● Analytical Skills: Strong analytical and problem-solving skills to generate reports and provide valuable insights to the Sales Team.
● Customer Focus: A commitment to providing top-notch customer service and building long-term customer relationships.
● Organizational Skills: Detail-oriented with the ability to handle multiple tasks and prioritize efficiently.
● Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.
About us:
Anveshan is India’s one of the most sought-after healthy food brands. In just three years, Anveshan has developed deep roots in the market. We are the top brand in the healthy ghee & oils category across major online marketplaces like Amazon, Blinkit, Zepto, BigBasket etc. We are also present across premium offline retail stores in Delhi NCR, Mumbai & Bangalore.
Anveshan aims to become the global leader in Indian-origin traditional food products backed by a network of rural food producers. Our in-house developed tech systems and state-of-the-art R&D labs enable us to manage supply chain & quality in a decentralised system. With our range of products, we have accumulated a customersbase of over two lac happy customers, and we are only growing bigger. Anveshan has empowered over 3000 producers and is using its brand to enable and uplift India’s farmers and producers.
Anveshan has raised over $5mn from Titan Capital, DSG Consumer Partners and marquee angel investors. The sharks in Shark Tank India Season 2 also called out and praised us.
We are a highly motivated, results-driven community that focuses on proactive approaches to problem solving. We cherish the entrepreneurial spirit and provide significant operating autonomy to all. There are ample opportunities and challenges to be solved at scale and in real time.
Why should you join us?
● Real time guidance from industry experts
● Ownership of your own work
● Gain experience of working in a fast paced environment
● Participate in, and grow the Customer Experience team
● To work with a young and enthusiastic team
