Customer success specialist
3 weeks ago
Overview: A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, win their trust, by being a consultant of employee wellness and wellbeing. As a Senior Associate - Client Success , you will work closely with our corporate clients to help them adopt all areas of our product while delivering insights and recommendations that result in measurable client value. With the help of supporting teams at ekincare, you will ensure high customer engagement and achieve defined success metrics. Position : Senior Associate - Client Success Location : Mumbai Salary range: Upto 8 LPA Reporting to : Regional Head – Client Success Responsibilities: Develop and manage clients portfolios Sustain business growth and profitability by maximizing value Be the bridge and the only source of the information exchange between the client and the organization Analyze customer data to improve customer experience Hold product demonstrations for customers Evaluate and improve tutorials and other communication infrastructure Handle and resolve customer requests and complaints Ensure client satisfaction and retention Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction Minimize customer churn Aid in product design and development The successful applicant: Minimum 2 years of relevant experience is a must MBA graduate/Masters pursuing from any university/business school/ top college Excellent communication and presentation skills Project Management Ability and a Proactive Approach Should be open and to work in the field for in-person client meetings/events Career opportunities and benefits: Play a key role in a successful high-growth startup Be at the forefront of new-age health-tech Enjoy attractive compensation, incentives, ESOPs, health and fitness membership benefits About Company: Join the fastest-growing health benefits platform in India. ekincare is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like Linked In, Nike, Netflix, Airbnb, S&P Global, D' Mart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups.
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Customer Success Specialist
4 weeks ago
Mumbai, Maharashtra, India Supersourcing Full timeWe are seeking a highly skilled Customer Success Specialist to join our team at Supersourcing in Indore. As a key member of our customer-facing team, you will be responsible for ensuring our customers receive exceptional service and support.Key Responsibilities:Provide timely and effective support to customers via regular calls and emails.Gather and document...
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Customer Success Engagement Specialist
4 weeks ago
Mumbai, Maharashtra, India Polymerupdate Full timeAbout PolymerupdateAt Polymerupdate, we have been a trusted provider of price assessments and big business data in the petrochemical industry for over two decades. Our daily petrochemical news and price assessments serve as benchmarks for contract settlements in South Asia, South East Asia, and the Middle East. We offer mobile applications for polymer news...
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Customer Success and Growth Specialist
2 weeks ago
Mumbai, Maharashtra, India Soulflower Full timeAbout the JobSoulflower is looking for a Customer Success and Growth Specialist who can help us expand our customer base and improve customer satisfaction. In this role, you will develop strong relationships with our customers, identify opportunities for growth, and manage all aspects of customer reporting.Key Responsibilities- Develop a deep understanding...
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Customer Success Specialist
3 weeks ago
Mumbai, India ekincare Full timeOverview: A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, win their trust, by being a consultant of employee wellness and wellbeing. As a Senior Associate - Client Success , you will work closely with our corporate clients to help them adopt all...
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Customer Success Specialist
3 weeks ago
Mumbai, India ekincare Full timeOverview:A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, win their trust, by being a consultant of employee wellness and wellbeing.As a Senior Associate - Client Success , you will work closely with our corporate clients to help them adopt all areas of...
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Customer Success Specialist
3 weeks ago
Mumbai, India ekincare Full timeOverview:A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, win their trust, by being a consultant of employee wellness and wellbeing.As a Senior Associate - Client Success , you will work closely with our corporate clients to help them adopt all areas of...
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Customer Success Specialist
3 weeks ago
Mumbai, India ekincare Full timeOverview: A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, win their trust, by being a consultant of employee wellness and wellbeing. As a Senior Associate - Client Success , you will work closely with our corporate clients to help them adopt all areas...
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Customer success specialist, lifescience
2 weeks ago
Mumbai, India JoVE Full timeAbout the job Jo VE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use Jo VE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies,...
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Cloud Operations Specialist
3 weeks ago
Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full timeJob OverviewWe are seeking a skilled Cloud Operations Specialist to join our team at Cloud Counselage Pvt Ltd. This role will be based in Mumbai and will report directly to our Director of Customer Success.ResponsibilitiesClient Management: Manage day-to-day client queries, providing creative solutions to optimize their workflows.Project Work: Collaborate on...
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Customer Success Associate Specialist
4 weeks ago
Mumbai, Maharashtra, India Branch International Full timeAbout Branch InternationalBranch International is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. Our mission is to provide fair financial access to everyone, everywhere.We're a fast-paced and entrepreneurial environment with a collaborative and flat company...
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Customer Success Strategist
1 month ago
Mumbai, Maharashtra, India Businessnext Full timeCompany OverviewWelcome to Businessnext, where innovation and forward-thinking drive everything we do. We're a dynamic company that values creativity, collaboration, and innovation.The OpportunityWe're seeking a Customer Success Specialist for our BFSI CRM team. As the linchpin between sales, product, and delivery teams, you'll champion customer success in...
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Customer Success Specialist, Lifescience
3 weeks ago
Mumbai, India JoVE Full timeAbout the jobJoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies,...
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Customer Success Specialist, Lifescience
3 weeks ago
Mumbai, India JoVE Full timeAbout the job JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies,...
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Customer Success Executive
7 months ago
Mumbai, Maharashtra, India LineupX Full time**Customer Success Job Description** **Location: IIT Bombay, Mumbai** **Job Type: Full-Time, Work from office** **About Us**: LineupX is an advanced AI-Powered SaaS platform designed specifically for ed-tech companies, revolutionizing the way they manage and enhance their placement processes. Our platform serves as a powerful tool for high-growth ed-tech...
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Customer Success Executive
4 months ago
Mumbai, Maharashtra, India LocoBuzz Full time**At the Heart of Locobuzz lies**: **Innovative Spirit**: Innovation is the name of the game and we want you to be a part of this game-changing journey with your new ideas and techniques. We are here to breathe life into those ideas. Collaborative Culture**: Join a community where teamwork and mutual support fuel extraordinary outcomes. At Locobuzz, your...
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Customer Success Executive
7 months ago
Powai, Mumbai, Maharashtra, India LineupX Full time**Customer Success Job Description** **Location: IIT Bombay, Mumbai** **Job Type: Full-Time, Work from office** **About Us**: LineupX is an advanced AI-Powered SaaS platform designed specifically for ed-tech companies, revolutionizing the way they manage and enhance their placement processes. Our platform serves as a powerful tool for high-growth ed-tech...
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Customer Success Executive
6 months ago
Powai, Mumbai, Maharashtra, India LineupX Full time**Customer Success Job Description** **Location: IIT Bombay, Mumbai** **Job Type: Full-Time, Work from office** **About Us**: LineupX is an advanced AI-Powered SaaS platform designed specifically for ed-tech companies, revolutionizing the way they manage and enhance their placement processes. Our platform serves as a powerful tool for high-growth ed-tech...
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JoVE | Customer Success Specialist, Lifescience
3 weeks ago
mumbai, India JoVE Full timeAbout the jobJoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies,...
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ekincare | Customer Success Specialist
3 weeks ago
mumbai, India ekincare Full timeOverview:A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, win their trust, by being a consultant of employee wellness and wellbeing.As a Senior Associate - Client Success , you will work closely with our corporate clients to help them adopt all areas of...
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Ekincare | customer success specialist
3 weeks ago
Mumbai, India Ekincare Full timeOverview:A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, win their trust, by being a consultant of employee wellness and wellbeing.As a Senior Associate - Client Success , you will work closely with our corporate clients to help them adopt all areas of...