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Area sales manager

3 weeks ago


Mumbai, Maharashtra, India The Sleep Company Full time
About The Sleep Company:
Founded in 2019, The Sleep Company is the brainchild of husband-wife duo, Priyanka Salot & Harshil Salot. The Sleep Company is the result of years of meticulous research by Dr. Tripathi (ex-polymer head from India DRDO) in the field of sleep and material science. Indias leading comfort innovation company and the creator of the revolutionary patented Smart GRID mattress, we aim to offer customers the best sleeping experience with Smart GRID technology.
Our vision is to establish ourselves as the leading brand in comfort technology and revolutionize the way people sleep & sit. Through extensive research, we have developed Patented Technology that has been positively impacting for the past three years.
We take comfort very seriously and hence our mission is to improve sleep quality of people and give them a peaceful sleep experience every night which they deserve.
Role - Area Manager
Location - Mumbai
We are seeking a dynamic and results-driven Area Sales Manager to oversee and manage operations across Company-Owned, Company-Operated (COCO) stores for a leading premium brand. The ideal candidate will have strong leadership skills, excellent sales acumen, and a deep understanding of retail operations, along with a proven track record in managing large-scale retail networks.
As the Area Sales Manager, you will be responsible for driving sales performance, ensuring operational excellence, maintaining high customer satisfaction, and executing brand strategies across multiple stores. You will lead, mentor, and develop store teams, while also maintaining alignment with the brand's objectives and targets.
Sales & Revenue Generation:
Drive and exceed sales targets across designated stores.
Implement sales strategies to achieve growth and profitability.
Monitor sales performance and implement corrective actions when necessary.
Analyze sales data to identify opportunities for growth and improvement.
Team Leadership & Development:
Lead, coach, and motivate store managers and sales associates to meet sales goals and performance metrics.
Conduct regular performance reviews and provide feedback to ensure continuous development.
Recruit, train, and retain top talent within the retail network.
Organize ongoing training and development programs for store teams.
Operational Excellence:
Ensure all stores operate in line with company standards, policies, and procedures.
Oversee inventory management, stock levels, and merchandising to ensure product availability.
Implement and enforce visual merchandising standards and brand guidelines.
Conduct store audits to ensure operational compliance, safety, and cleanliness.
Customer Experience:
Ensure exceptional customer service standards are maintained in all stores.
Address customer concerns and complaints in a timely and professional manner.
Monitor customer satisfaction levels and implement strategies to improve them.
Strategic Planning & Execution:
Collaborate with regional and national teams to execute promotional activities, campaigns, and new product launches.
Analyze market trends and competitor activity to keep the brand competitive and relevant.
Implement local store marketing (LSM) initiatives in line with brand strategies.
Drive the implementation of new operational tools and technologies to enhance productivity and sales.
Budgeting & Financial Management:
Manage and optimize the budget for the area, ensuring cost control while maximizing profitability.
Monitor and report on financial performance, including sales, expenses, and margin targets.
Analyze financial data to make informed decisions regarding store operations and sales strategies.
Reporting & Analysis:
Provide regular reports on store performance, sales trends, and operational challenges.
Utilize KPIs and data analytics to track progress and make necessary adjustments to improve results.
Communicate with senior management to align on strategy and performance metrics.
Qualifications & Skills:
Experience:
Minimum 2-3 years of experience in retail management or in a leadership role, overseeing a large number of stores or locations.
Experience in managing premium or luxury brands is highly desirable.
Proven success in driving sales growth, achieving targets, and managing multi-site operations.
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