Ushur | Software Engineering Manager | bangalore

1 week ago

bangalore, India Ushur Full time

Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumer's self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences. With cutting-edge Conversational AI, Machine Learning and Intelligent Process Automation technologies, Ushur has enabled Fortune 100 enterprises including some of the world's most well-known brands in healthcare, insurance, banking and financial services sectors to automate their customer engagement. Cloud-native, 100% no-code and purely workflow-driven, Ushur empowers citizen developers within business operations teams to build AI-powered, fully automated, omnichannel experiences to digitally transform customer journeys end-to-end.


Location: Bengaluru, India


Designation: Software Engineering Manager

Requirements:

Requirements:


  • Manage a team of engineers developing highly scalable, performant, easily maintainable & well-tested product features
  • Exude a strong sense of feature & delivery ownership, agility, and an urge for continuous learning
  • Develop and maintain an extremely strong culture of engineering innovation, within the teams
  • Ensure the delivery of technical initiatives through design to agile development phases
  • Help creatively solve business problems by supporting the necessary backend, frontend, and API infrastructure
  • Evaluate engineering requirements and design proposals in a technical capacity, in collaboration with Product Management
  • Evaluate and develop the technical performance of individual contributors within the team
  • Effectively collaborate with other teams across the organization to meet the release expectations
  • Be in touch with the latest frameworks in the industry, and be influential in all choices related to Ushur's SaaS application stack
  • Evaluate requirements and work with PMO to create a project plan
  • Effectively facilitate daily stand-ups, early risk identification and mitigation, dependency resolution, follow-ups for gap-closure, etc.


Qualifications:


  • 9+ years of professional software development experience, which includes substantial & demonstrable implementation expertise using Java
  • 3+ years of direct people management experience in a techno-managerial capacity
  • Strong ability to write and evaluate code
  • Strong track record of delivering complex projects on time
  • Any certifications? PMI or Scrum?
  • An expert scrum master and an Agile practitioner
  • Demonstrated ability to lead teams of highly skilled developers
  • Extensive prior work with cloud-based SaaS platform(s); broad experience developing high-throughput backend systems, microservices, API layers, etc.
  • Working experience in Spring, Spring Boot, or related java frameworks, RESTful API design and development, event-driven architecture
  • Knowledge of distributed systems, proficiency working in Linux environment
  • Strong Software development fundamentals, architecture, algorithms, and problem-solving skills
  • Deep understanding of observability concepts and tooling
  • Excellent written and verbal communication, strong organizational skills, and attention to details


Preferred:


  • Experience with Amazon AWS services, CICD
  • Understanding of distributed systems, asynchrony, and message-based architectures
  • Experience working with HTML/CSS, React/Angular frameworks
  • Experience with NoSQL databases like MongoDB
  • Experience working in a load-balanced, large, stateless microservices environment
  • Bachelors/Masters in Computer Science or a related field

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