Ushur | Director of Product Management | bangalore
2 weeks ago
The Role and Responsibilities:
Leadership & Team Oversight
- Lead and mentor the India-based Product Management team, fostering a high-performing, collaborative, and innovative culture.
- Work closely with the Head of Product Management to align goals, priorities, and strategies for the team.
- Serve as the primary point of contact for India-based Product Managers, ensuring clear communication and accountability.
Strategic Product Direction
- Drive the strategic vision and roadmap for solutions, ensuring alignment with organizational goals and customer needs.
- Oversee the development of reliable, scalable, and repeatable product solutions that enhance customer satisfaction and operational efficiency.
- Monitor market trends, customer feedback, and competitive insights to inform product strategy.
Cross-Functional Collaboration
- Partner with Engineering, Design, Sales, and Marketing teams to deliver high-quality products on time and within scope.
- Ensure seamless coordination between the India-based product team and global stakeholders to drive successful product launches.
- Provide Agile-based program management leadership for initiatives across the engineering teams
Focus on Product Reliability & Repeatability
- Champion initiatives to improve product quality, stability, and performance across all solutions.
- Establish and maintain best practices for product development, emphasizing repeatable processes and reliable outcomes.
- Drive data-driven decision-making to prioritize and resolve product issues effectively.
Customer-Centric Approach
- Advocate for the voice of the customer in all stages of product development.
- Ensure solutions address key customer pain points and deliver measurable value.
Team Development & Growth
- Support the professional growth and development of India-based Product Managers through coaching, training, and feedback.
- Recruit, onboard, and retain top product management talent to strengthen the team.
Metrics & Accountability
- Define, track, and report on key performance indicators (KPIs) for product success, team productivity, and customer outcomes.
- Regularly review progress and adjust strategies to meet business objectives
WHO YOU ARE
- You have a proven track record of delivering Software as a Service and/or cloud platform products, driving product reliability and success in a global, cross-functional environment
- You have a technical background with experience in building highly scalable, extremely reliable services
- You are a strategic thinker with strong leadership skills, and a customer-focused mindset.
- An excellent communicator both written and verbal
Qualification
- 8+ years experience as a product manager or related position, where you've built and launched products with highly cross-functional teams
- At least 5 years experience working in SaaS product management
- You have a technical degree and/or background (CS, EE, ME, Physics etc.) ideally with engineering experience
- Strong bias for action and an intrinsic ability to deal with ambiguity
- Solid understanding of customer needs and experience acting as a customer advocate
- Proven record of delivery and building amazing things that you are proud of in a business setting
- Experience working at an early stage, Enterprise SaaS company
- Ability to support 25% US time zones coverage
-
Ushur | Software Engineering Manager | bangalore
2 weeks ago
bangalore, India Ushur Full timeUshur is transforming the way enterprises communicate and engage with customers. Fueled by consumer's self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and...
-
Ushur | Software Engineering Manager | bangalore
2 weeks ago
bangalore, India Ushur Full timeUshur is transforming the way enterprises communicate and engage with customers. Fueled by consumer's self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and...
-
Ushur | Software Engineering Manager | bangalore
2 weeks ago
bangalore, India Ushur Full timeUshur is transforming the way enterprises communicate and engage with customers. Fueled by consumer's self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and...
-
Director of software engineering
2 days ago
Bangalore, India Ushur Full timeAbout Ushur: Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumers’ self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation TM, enabling these enterprises to leapfrog their digital native...
-
Director of Software Engineering
1 week ago
Bangalore, India Ushur Full timeAbout Ushur: Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumers’ self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience AutomationTM, enabling these enterprises to leapfrog their digital native...
-
bangalore, India Ushur Full timeThe Role and Responsibilities:Leadership & Team OversightLead and mentor the India-based Product Management team, fostering a high-performing, collaborative, and innovative culture.Work closely with the Head of Product Management to align goals, priorities, and strategies for the team.Serve as the primary point of contact for India-based Product Managers,...
-
bangalore, India Ushur Full timeThe Role and Responsibilities: Leadership & Team Oversight Lead and mentor the India-based Product Management team, fostering a high-performing, collaborative, and innovative culture. Work closely with the Head of Product Management to align goals, priorities, and strategies for the team. Serve as the primary point of contact for India-based Product...
-
Ushur | Technical Consultant
4 days ago
bangalore, India Ushur Full timeThe RoleThe Solution Consulting team at Ushur works as a bridge between customers, sales, product and engineering teams to ensure the successful sale, onboarding, expansion and renewal of our customers. In the role of Technical Consultant, you will drive quality and scalable solution designs for our customer implementations. You will require a strong...
-
Ushur | Technical Consultant
4 days ago
bangalore, India Ushur Full timeThe Role The Solution Consulting team at Ushur works as a bridge between customers, sales, product and engineering teams to ensure the successful sale, onboarding, expansion and renewal of our customers. In the role of Technical Consultant, you will drive quality and scalable solution designs for our customer implementations. You will require a strong...
-
Ushur | Technical Consultant
5 days ago
bangalore, India Ushur Full timeThe RoleThe Solution Consulting team at Ushur works as a bridge between customers, sales, product and engineering teams to ensure the successful sale, onboarding, expansion and renewal of our customers. In the role of Technical Consultant, you will drive quality and scalable solution designs for our customer implementations. You will require a strong...
-
Ushur | Senior Site Reliability Engineer
1 week ago
bangalore, India Ushur Full timeLocation: BangaloreExperience: 6-8 YearsWork Mode: Hybrid/RemoteThe RoleSenior Site Reliability Engineers at Ushur perform a unique blend of customer support engineering, solution engineering, and operational engineering. You will work on our largest customers’ most complex problems and craft intuitive, elegant solutions. You’ll also proactively work...
-
Software engineering manager
2 days ago
Bangalore, India Ushur Full timeUshur is transforming the way enterprises communicate and engage with customers. Fueled by consumer's self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and...
-
Software Engineering Manager
2 weeks ago
Bangalore, India Ushur Full timeUshur is transforming the way enterprises communicate and engage with customers. Fueled by consumer's self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts...
-
Director of Product Management
2 weeks ago
Bangalore, India Ushur Full timeThe Role and Responsibilities: Leadership & Team Oversight Lead and mentor the India-based Product Management team, fostering a high-performing, collaborative, and innovative culture. Work closely with the Head of Product Management to align goals, priorities, and strategies for the team. Serve as the primary point of contact for India-based...
-
Director of Product Management
2 weeks ago
Bangalore, India Ushur Full timeThe Role and Responsibilities: Leadership & Team Oversight Lead and mentor the India-based Product Management team, fostering a high-performing, collaborative, and innovative culture. Work closely with the Head of Product Management to align goals, priorities, and strategies for the team. Serve as the primary point of contact for India-based...
-
Director of Product Management
2 weeks ago
Bangalore Urban, India Ushur Full timeThe Role and Responsibilities:Leadership & Team OversightLead and mentor the India-based Product Management team, fostering a high-performing, collaborative, and innovative culture.Work closely with the Head of Product Management to align goals, priorities, and strategies for the team.Serve as the primary point of contact for India-based Product Managers,...
-
Director of Product Management
2 weeks ago
Bangalore Urban, India Ushur Full timeThe Role and Responsibilities: Leadership & Team Oversight Lead and mentor the India-based Product Management team, fostering a high-performing, collaborative, and innovative culture. Work closely with the Head of Product Management to align goals, priorities, and strategies for the team. Serve as the primary point of contact for India-based Product...
-
Senior site reliability engineer
1 week ago
Bangalore, India Ushur Full timeLocation: Bangalore Experience: 6-8 Years Work Mode: Hybrid/Remote The Role Senior Site Reliability Engineers at Ushur perform a unique blend of customer support engineering, solution engineering, and operational engineering. You will work on our largest customers’ most complex problems and craft intuitive, elegant solutions. You’ll also...
-
Technical consultant
2 days ago
Bangalore, India Ushur Full timeThe Role The Solution Consulting team at Ushur works as a bridge between customers, sales, product and engineering teams to ensure the successful sale, onboarding, expansion and renewal of our customers. In the role of Technical Consultant, you will drive quality and scalable solution designs for our customer implementations. You will require a strong...
-
Senior Site Reliability Engineer
1 week ago
Bangalore Urban, India Ushur Full timeLocation: BangaloreExperience: 6-8 YearsWork Mode: Hybrid/RemoteThe RoleSenior Site Reliability Engineers at Ushur perform a unique blend of customer support engineering, solution engineering, and operational engineering. You will work on our largest customers’ most complex problems and craft intuitive, elegant solutions. You’ll also proactively work...
