Director of Product Management

1 week ago

Bangalore Urban, India Ushur Full time

The Role and Responsibilities:


Leadership & Team Oversight

  • Lead and mentor the India-based Product Management team, fostering a high-performing, collaborative, and innovative culture.
  • Work closely with the Head of Product Management to align goals, priorities, and strategies for the team.
  • Serve as the primary point of contact for India-based Product Managers, ensuring clear communication and accountability.

Strategic Product Direction

  • Drive the strategic vision and roadmap for solutions, ensuring alignment with organizational goals and customer needs.
  • Oversee the development of reliable, scalable, and repeatable product solutions that enhance customer satisfaction and operational efficiency.
  • Monitor market trends, customer feedback, and competitive insights to inform product strategy.

Cross-Functional Collaboration

  • Partner with Engineering, Design, Sales, and Marketing teams to deliver high-quality products on time and within scope.
  • Ensure seamless coordination between the India-based product team and global stakeholders to drive successful product launches.
  • Provide Agile-based program management leadership for initiatives across the engineering teams

Focus on Product Reliability & Repeatability

  • Champion initiatives to improve product quality, stability, and performance across all solutions.
  • Establish and maintain best practices for product development, emphasizing repeatable processes and reliable outcomes.
  • Drive data-driven decision-making to prioritize and resolve product issues effectively.

Customer-Centric Approach

  • Advocate for the voice of the customer in all stages of product development.
  • Ensure solutions address key customer pain points and deliver measurable value.

Team Development & Growth

  • Support the professional growth and development of India-based Product Managers through coaching, training, and feedback.
  • Recruit, onboard, and retain top product management talent to strengthen the team.

Metrics & Accountability

  • Define, track, and report on key performance indicators (KPIs) for product success, team productivity, and customer outcomes.
  • Regularly review progress and adjust strategies to meet business objectives


WHO YOU ARE

  • You have a proven track record of delivering Software as a Service and/or cloud platform products, driving product reliability and success in a global, cross-functional environment
  • You have a technical background with experience in building highly scalable, extremely reliable services
  • You are a strategic thinker with strong leadership skills, and a customer-focused mindset.
  • An excellent communicator both written and verbal


Qualification

  • 8+ years experience as a product manager or related position, where you've built and launched products with highly cross-functional teams
  • At least 5 years experience working in SaaS product management
  • You have a technical degree and/or background (CS, EE, ME, Physics etc.) ideally with engineering experience
  • Strong bias for action and an intrinsic ability to deal with ambiguity
  • Solid understanding of customer needs and experience acting as a customer advocate
  • Proven record of delivery and building amazing things that you are proud of in a business setting
  • Experience working at an early stage, Enterprise SaaS company
  • Ability to support 25% US time zones coverage

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