Ushur | Software Engineering Manager | bangalore
2 weeks ago
Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumer's self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences. With cutting-edge Conversational AI, Machine Learning and Intelligent Process Automation technologies, Ushur has enabled Fortune 100 enterprises including some of the world's most well-known brands in healthcare, insurance, banking and financial services sectors to automate their customer engagement. Cloud-native, 100% no-code and purely workflow-driven, Ushur empowers citizen developers within business operations teams to build AI-powered, fully automated, omnichannel experiences to digitally transform customer journeys end-to-end.
Location: Bengaluru, India
Designation: Software Engineering Manager
Requirements:
Requirements:
- Manage a team of engineers developing highly scalable, performant, easily maintainable & well-tested product features
- Exude a strong sense of feature & delivery ownership, agility, and an urge for continuous learning
- Develop and maintain an extremely strong culture of engineering innovation, within the teams
- Ensure the delivery of technical initiatives through design to agile development phases
- Help creatively solve business problems by supporting the necessary backend, frontend, and API infrastructure
- Evaluate engineering requirements and design proposals in a technical capacity, in collaboration with Product Management
- Evaluate and develop the technical performance of individual contributors within the team
- Effectively collaborate with other teams across the organization to meet the release expectations
- Be in touch with the latest frameworks in the industry, and be influential in all choices related to Ushur's SaaS application stack
- Evaluate requirements and work with PMO to create a project plan
- Effectively facilitate daily stand-ups, early risk identification and mitigation, dependency resolution, follow-ups for gap-closure, etc.
Qualifications:
- 9+ years of professional software development experience, which includes substantial & demonstrable implementation expertise using Java
- 3+ years of direct people management experience in a techno-managerial capacity
- Strong ability to write and evaluate code
- Strong track record of delivering complex projects on time
- Any certifications? PMI or Scrum?
- An expert scrum master and an Agile practitioner
- Demonstrated ability to lead teams of highly skilled developers
- Extensive prior work with cloud-based SaaS platform(s); broad experience developing high-throughput backend systems, microservices, API layers, etc.
- Working experience in Spring, Spring Boot, or related java frameworks, RESTful API design and development, event-driven architecture
- Knowledge of distributed systems, proficiency working in Linux environment
- Strong Software development fundamentals, architecture, algorithms, and problem-solving skills
- Deep understanding of observability concepts and tooling
- Excellent written and verbal communication, strong organizational skills, and attention to details
Preferred:
- Experience with Amazon AWS services, CICD
- Understanding of distributed systems, asynchrony, and message-based architectures
- Experience working with HTML/CSS, React/Angular frameworks
- Experience with NoSQL databases like MongoDB
- Experience working in a load-balanced, large, stateless microservices environment
- Bachelors/Masters in Computer Science or a related field
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