Community manager
1 day ago
Kottayam. This individual will manage and grow our community across various distribution
channels, ensuring high-quality, engaging content is consistently delivered to our audience. If
you are passionate about content creation and building meaningful relationships with
communities, we’d love to hear from you
The ideal candidate will be responsible for managing and engaging with the organization's online community in a way which builds brand awareness. They will work cross functionally with internal partners to understand business objectives in order to communicate effectively with customers.
Key Responsibilities:
1. Content Creation & Management:
○ Develop, plan, and create engaging content that resonates with our audience
across multiple platforms, including social media, website, Whats App, and
Telegram.
○ Coordinate with the creative team to design visually compelling graphics, videos,
and written content.
○ Monitor trends in content and adjust strategy to ensure relevancy and maximum
impact.
2. Community Engagement & Growth:
○ Act as the main point of contact for Xylem Study Abroad's community,
responding to inquiries, addressing concerns, and fostering a supportive online
environment.
○ Build and manage online groups, pages, and forums to enhance community
interaction and provide a platform for learners to connect and share experiences.
○ Develop strategies to increase engagement, expand audience reach, and build
relationships with influencers and community stakeholders.
3. Channel Management:
○ Oversee and optimize all distribution channels (social media, Whats App,
Telegram, etc.), ensuring content is published timely and reaches the target
audience effectively.
○ Implement strategies to enhance reach and engagement on each platform.
○ Track, analyze, and report on the performance of community and content
initiatives to ensure continuous improvement.
4. Collaboration & Support:
○ Work closely with the marketing and academic teams to align content with
business goals and educational initiatives.
○ Assist in organizing events, webinars, and live sessions to foster deeper
engagement with learners.
○ Provide insights on community feedback to help inform product, service, and
content decisions.
Qualifications
Bachelor’s degree in Communications, Marketing, Journalism, or related field.
Proven experience in community management and content creation, preferably in the
education or study abroad sector.
Experince Required :1-3 years
Excellent written and verbal communication skills in English and Malayalam.
Proficiency in content creation tools and social media platforms.
Strong organizational skills and ability to work independently as well as collaboratively
What We Offer:
● A dynamic work environment with growth opportunities.
● The chance to make a meaningful impact in the lives of students pursuing international
education.
● Competitive compensation and benefits
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