Sr Manager/AGM Community Sales

1 week ago

Kottayam, India Continental Hospitals Full time

About Us:


Continental Hospitals stands out as one of the best hospitals in Hyderabad, distinguished by its commitment to adhering to national and international guidelines while offering an extraordinary aesthetic ambience and safe design. Continental Hospitals is India’s first LEED qualified super specialty hospital. With 800 beds and more than 60 specialties, the healthcare institution is a Joint Commission International (JCI) accredited Tertiary care facility, spread across 18 floors (1.3 million sq. ft). Continental Hospitals is built on international standards redefine healthcare in India by providing quality patient care with integrity, transparency, a collaborative approach, and evidence-based medicine.


Job Overview:

We are looking for a highly experienced and strategic Senior Manager / AGM to lead our Community Sales initiatives. The ideal candidate will have a proven track record in healthcare sales, particularly in hospital services, and will be responsible for driving community engagement, sales growth, and relationship-building within local networks. This role requires a strong leader who can develop and execute strategies, manage a sales team, and build lasting relationships with key stakeholders.

Key Responsibilities:

  • Sales Strategy Development: Design and implement comprehensive community sales strategies to increase awareness and patient volume for the hospital’s multispecialty services.
  • Team Leadership: Manage, mentor, and develop a team of community sales executives, setting performance targets and ensuring consistent achievement of sales goals.
  • Community Engagement: Build and maintain strong relationships with local healthcare providers, organizations, influencers, and key community groups to enhance hospital visibility and patient referrals.
  • Cross-functional Collaboration: Work closely with hospital leadership, marketing, medical teams, and external partners to ensure alignment in messaging and service offerings to the community.
  • Sales & Business Development: Identify and capitalize on new business opportunities within the community, driving patient acquisition, hospital partnerships, and referral networks.
  • Health Campaigns & Events: Oversee the planning and execution of community health camps, wellness programs, and awareness initiatives to drive footfall and promote hospital services.
  • Market Intelligence: Monitor industry trends, competitive activity, and patient feedback to identify opportunities for growth and service improvement.
  • Budget & Resource Management: Manage budgets, resources, and sales forecasting for the community sales team, ensuring cost-effective operations and maximum return on investment.
  • Sales Reporting & Analysis: Regularly track sales performance, report on KPIs, and provide actionable insights to senior management.
  • Customer Relationship Management: Foster long-term relationships with patients, local businesses, and healthcare providers to ensure sustained sales growth and customer satisfaction.

Requirements:

  • Bachelor’s degree in Business, Marketing, Healthcare, or a related field (MBA or relevant post-graduate qualifications preferred).
  • 8+ years of experience in sales, business development, or marketing in the healthcare industry, with at least 3+ years in a managerial or leadership role.
  • Proven experience in community-based sales, particularly in a multispecialty hospital or healthcare setting.
  • Strong leadership, team management, and coaching skills with the ability to inspire and drive performance.
  • Excellent networking, relationship-building, and negotiation skills.
  • Knowledge of the local healthcare landscape, including community needs, challenges, and opportunities.
  • Exceptional communication, presentation, and interpersonal skills.
  • Strong analytical skills and the ability to make data-driven decisions.
  • Results-oriented, with a proven ability to achieve and exceed sales targets.
  • Willingness to travel and represent the hospital at community events and industry conferences.

Desirable Skills:

  • Experience managing a geographically dispersed sales team.
  • Familiarity with CRM tools and sales analytics software.
  • Experience working with hospital management teams and other departments to align community sales strategies.

Benefits:

  • Competitive salary with performance-based incentives and bonuses.
  • Health insurance, paid time off, and other employee benefits.
  • Opportunities for professional growth and leadership development.
  • Dynamic and collaborative work environment.

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