Senior Clinical Quality Director

3 days ago


Bhubaneshwar, India beBeeHospital Full time ₹ 10,50,000 - ₹ 16,50,000

Quality Assurance Lead

We are seeking an experienced professional to serve as a Team Leader for quality assurance across four secondary-care hospitals. This pivotal position ensures that hospital operations adhere to the highest standards of clinical quality, patient safety, and National Accreditation Board for Hospitals and Healthcare Providers (NABH) compliance in a Public-Private Partnership environment.

Key Responsibilities:

  • Create comprehensive Standard Operating Procedures (SOPs) for hospital operations in alignment with NABH standards and conduct Training of Trainers (ToTs).
  • Monitor each hospital's progress toward achieving and sustaining NABH accreditation, advising on corrective actions for non-conformities in audits.
  • Conduct patient satisfaction surveys bi-annually using random sampling and established protocols as per project agreements.
  • Oversee and coordinate quarterly site visits for quality checks across departments, supervising quality assurance activities.
  • Prepare and submit quarterly reports on KPI compliance, addressing performance gaps, and ensuring thorough documentation.
  • Evaluate adherence to protocols related to patient safety, infection control, biomedical waste management, and regulatory requirements.
  • Review hospital policies/SOPs to ensure alignment with evolving best practices (NABH and beyond).
  • Represent all quality communications with the Authority and Concessionaire, with delegated authority for approvals.
  • Participate in periodic review meetings with project stakeholders, presenting audit findings and plans for quality improvement.
  • Champion sustainability and safety initiatives.
  • Coordinate prompt resolution of quality, compliance, or dispute issues related to hospital operations.

Essential Qualifications & Experience:

  • A Masters Degree/PG Diploma in Hospital Management/Administration.
  • Certification as an Internal Counsellor for NABH Standards by the Quality Council of India (QCI) or equivalent.
  • Minimum 15 years of experience in successful NABH accreditation of multispecialty/super-speciality hospitals.
  • Proven leadership in quality management at least three hospitals (minimum 100 beds each) within the past seven years.
  • Deep knowledge of healthcare accreditation systems, SOP development, and quality benchmarking.
  • Strong communication, training, and report writing skills.
  • Proven track record in stakeholder engagement and managing multi-disciplinary hospital teams.


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