
Business Development Liaison
5 days ago
**Job Overview:**
The Customer Relationship Manager will play a pivotal role in building and maintaining long-term relationships with clients. This key position involves managing client interactions, resolving queries, identifying opportunities for growth, and acting as the primary point of contact between the company and customers.
Key Responsibilities:
- Develop and maintain strong, professional relationships with existing and potential clients.
- Understand customer needs and provide tailored solutions to drive business growth.
- Handle customer queries, complaints, and feedback in a timely and professional manner.
- Collaborate with internal teams to ensure smooth service delivery.
- Generate leads through relationship-building and identify opportunities for upselling and cross-selling.
- Prepare reports on customer interactions, feedback, and satisfaction levels.
What We Offer:
- A competitive salary and performance-based incentives.
- Opportunities for career growth and learning.
- A supportive and collaborative work environment.
- Exposure to client-facing roles and relationship-building skills.
As a Customer Relationship Manager, you will be instrumental in driving business growth and ensuring customer satisfaction. If you possess excellent communication skills, are results-driven, and have a passion for building strong relationships, this could be the ideal opportunity for you.
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