Operations Manager, RBS Retail Efficiency

1 month ago


Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time
About the Role

The Operations Manager, RBS Retail Efficiency, will play a critical role in driving business growth and efficiency within the Retail Efficiency Program. This individual will be responsible for leading process improvements, managing programs from concept to implementation, and driving cost savings through data analysis and business case development.

Key Responsibilities
  • Lead process improvements to reduce cost to serve for Retail
  • Manage programs from concept to implementation, including data analysis and business case development
  • Collaborate with cross-functional teams to drive business growth and efficiency
  • Develop and implement scalable solutions to drive adoption across teams
  • Manage and develop a high-performing team, including hiring, mentoring, and coaching
Requirements
  • 2+ years of program or project management experience
  • 3+ years of team management experience
  • Experience leading process improvements and managing programs from concept to implementation
  • Experience with data analysis and business case development
  • Knowledge of data mining using SQL
  • Experience in translating business needs into detailed feature requirements
Preferred Qualifications
  • Experience in e-commerce/Hi-tech/Retail industry or management consulting with focus on one of these industries
  • Ability to work closely with internal product and project teams to design scalable and auto-resolution solutions
  • Ability to work with various internal teams to help drive tools and process improvements that reduce supply chain defects
About Us

ADCI - BLR 14 SEZ is a leading company in the e-commerce industry, and we are seeking a highly skilled and experienced Operations Manager to join our team. If you are a motivated and results-driven individual with a passion for process improvement and team management, we encourage you to apply for this exciting opportunity.



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