Operations Manager, RBS Instock
4 weeks ago
The RBS Instock team is an integral part of Amazon's online product lifecycle and buying operations. As an Operations Manager, you will play a key role in ensuring Amazon remains competitive in the online retail space with the best price, wide selection, and good product information. Your primary responsibility will be to create and enhance retail selection on the worldwide Amazon online catalog and reduce defects.
Key Responsibilities
An L5 Operations Manager is expected to independently own business processes and metrics, establish processes for measuring, tracking, and driving continuous improvements. They will Forecast and plan capacity to meet the business needs and drive a culture of quality and process excellence. They also effectively partner and manage stakeholders and build scalable solutions that solve business problems and drive adoption across teams. The Operations Manager is also expected to hire, mentor, and develop a high-performance team, identify and groom top talent, develop leadership principles within the team, and continuously raise the bar.
Key Performance Areas
Managing Business Problem/Programs:
1) Knowledge of supply chain backend operations.
2) Should be managing a team of managers to achieve group objectives.
3) Has had experience on defining and owning business goals and establish mechanisms to track them.
4) Should have been able to identify and tackle hard business problems within their organization and propose long-term solutions.
5) Should have lead data analyst/program managers
6) Should have been able to establish SMART goals for their organization and direct reports
Interpersonal Relations and Influence, Stakeholder Management:
1) Establishes a vision and engages and inspires others
2) Leverages collaborative relationships to accomplish goals and negotiates for win-win situations
3) Has had experience in managing conflicts
4) Experience in handling WW/large-scale projects, proven ability to interact directly with functions involved in the part of project (e.g. Supply Chain, Transportation, Operations Research, Finance, Fulfillment Centers, Technology, Engineering, Facility, Finance, IT, global functions) and deliver results.
5) Ability to work closely with internal product and project teams to design scalable and auto-resolution solutions.
6) Ability to work with various internal teams (e.g. supply chain, fulfillment center, system teams) to help drive tools and process improvements that reduce supply chain defects.
7) Should be able to own WBR, MBR, and QBRs with excellent writing and verbal communications skills
Developing Talent:
1) Should have experience in managing the manager and holds them accountable for meeting them.
2) Delegates work based on organizational needs and individual capabilities and development needs
3) Provides timely, valuable feedback to direct reports and coaches continuously
4) Promptly addresses performance issues among direct reports and the larger group
5) Recognizes and rewards good performance
6) Identifies own development needs; creates and implements development plans for the direct reports to help achieve their career aspirations
7) Should have been able to contribute to hiring managers, data analyst, and (or) program managers
8) Should have been able to develop resources within their teams (preferably managers)
Problem Solving:
1) Analytical reasoning including assessing and understanding events; anticipating questions and potential impact
2) Integrating information from several sources to understand an issue
3) Strategic thinking and planning
4) Draws upon the expertise of others to assist in addressing issues or solving problems
5) Makes thoughtful decisions based on sound rationale
6) Should have worked or root-cause fixing than fixing symptoms
Technical expertise:
1) Experience working in a fast-paced environment similar to a high-tech-ops start-up with responsibility for leading direct reports and influencing teams in a matrixed environment.
2) Good to have experience with Python/VBA or any leading RPA software such as UI path, Automation anywhere, etc.
3) Does the person think tech first?
4) Ability to write technical specs that go into BRD or PRFAQs
Requirements
- 2+ years of program or project management experience
- 3+ years of team management experience
- Experience leading process improvements
- Experience with data analysis and business case development, and managing programs from concept to implementation
Preferred Qualifications
- Knowledge of data mining using SQL
- Experience in translating business needs into detailed feature requirements
- Experience in e-commerce/Hi-tech/Retail industry or management consulting with focus on one of these industries
-
Operations Manager, RBS Instock
4 weeks ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full timeAbout the RoleThe RBS group is an integral part of Amazon online product lifecycle and buying operations. As an Operations Manager, you will be responsible for ensuring Amazon remains competitive in the online retail space with the best price, wide selection, and good product information.Key ResponsibilitiesForecast and plan capacity to meet the business...
-
Bengaluru, Karnataka, India ASSPL - Karnataka Full timeJob Title: Instock Manager, GlobalSellingINJob Description:At ASSPL - Karnataka, we're looking for a highly motivated and skilled Instock Manager to join our India Global Selling team.The ideal candidate will possess strong business acumen, excellent negotiation and relationship management skills, and a deep understanding of data analysis.Owning the topline...
-
Operations Manager, RBS Retail Efficiency
1 month ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full timeAbout the RoleThe Operations Manager, RBS Retail Efficiency, will play a critical role in driving business growth and efficiency within the Retail Efficiency Program. This individual will be responsible for leading process improvements, managing programs from concept to implementation, and driving cost savings through data analysis and business case...
-
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full timeAbout the Retail Efficiency ProgramThe Retail Efficiency Program at ADCI - BLR 14 SEZ is designed to reduce costs and improve services for Retail by minimizing hiring and optimizing operations. As an Operations Manager, you will lead and manage a team to ensure smooth supply chain management and efficient processes.Key ResponsibilitiesDevelop and implement...
-
Strategic Program Manager for RBS Tech
4 weeks ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full timebRetailBusinessServices(RBS)RoleOverview/bbrbrRBSsupportsAmazon'sRetailbusinessgrowthworldwidethroughthreecoretasks:Selection,DefectElimination,andoperationalprocesssupportforWWRetailteams.TheRBStechteamdevelopsautomationleveragingMachine/DeepLearningandhumanworkforcestoscaleexecutionofthesetasks.brbrAsuccessfulcandidatewillhaveanestablishedbackgroundindrivi...
-
Strategic Business Leader, RBS Tech
5 days ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full timeAbout the RoleRetail Business Services (RBS) supports Amazon's Retail business growth globally through three core tasks: Selection, Defect Elimination, and Operational Process Support. The RBS Tech team develops automation that leverages Machine/Deep Learning and human workforces to scale execution of these tasks.A successful candidate will have a proven...
-
Program Manager, RBS Voyager
4 weeks ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full timeAbout UsAt ADCI - BLR 14 SEZ - F07, we strive to be a world-class e-commerce platform where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - we continue to grow and evolve as a leading e-commerce partner.The Retail Business Services (RBS)...
-
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full timeAbout the RoleAt Amazon, we're committed to delivering exceptional customer experiences. As a Senior Program Manager, RBS Size and Fit, you'll play a critical role in driving this vision forward. You'll work closely with cross-functional teams to identify and address catalog data quality issues, ensuring that our customers receive accurate and comprehensive...
-
Program Manager, RBS Voyager Lead
2 weeks ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full timeAbout Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site...
-
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full timeAbout the RoleAs a Senior Program Manager for Amazon's RBS Size and Fit team, you will be responsible for driving strategic initiatives to enhance the customer shopping experience.Key ResponsibilitiesDevelop and execute cross-functional programs to improve size and fit display globallyCollaborate with stakeholders to identify and address customer experience...
-
Ecommerce Operations Manager
3 weeks ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full timeAbout UsADCI - BLR 14 SEZ - F07 is seeking an experienced Ecommerce Operations Manager to join our team. As an Operations Manager, you will be responsible for leading process improvements and managing programs to reduce cost to serve for Retail by contributing in Retail HC time savings or avoid incremental Retail HC being hired.Key ResponsibilitiesThe core...
-
Program Director, RBS Tech Innovation
3 weeks ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full timeJob SummaryRetail Business Services (RBS) plays a vital role in supporting Amazon's Retail business growth worldwide. The successful candidate will drive a complex program portfolio with significant impact, leveraging excellent program management, problem-solving, and communication skills to interact with technical and non-technical stakeholders at all...
-
Senior Program Manager, RBS Size and Fit
4 weeks ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full timeAbout the RoleAs a Senior Program Manager, you will be responsible for leading the development and implementation of a global size and fit program. This program aims to enable customers to shop the right size and fit every time, resulting in a delightful customer experience.Key ResponsibilitiesDevelop and execute a comprehensive size and fit strategy that...
-
Bengaluru, Karnataka, India ASSPL - Karnataka Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Operations Manager to join our team at ASSPL - Karnataka. In this role, you will be responsible for driving improvement in operational performance metrics, seller registrations, inventory levels, and seller performance on key Speed metrics.Key Responsibilities:Own and drive improvements in...
-
Sales Operations Associate, IN Speed
3 weeks ago
Bengaluru, Karnataka, India ASSPL - Karnataka Full timeWe are seeking a highly skilled Sales Operations Associate to join our team at ASSPL - Karnataka. The ideal candidate will have a strong background in sales and inventory management, with excellent analytical and problem-solving skills.Key ResponsibilitiesDrive improvements in instock rates, cluster registrations, and fill rates from sellers and...
-
Lead Account Management Strategist
3 weeks ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full timeAbout the RoleAs a Manager, Account Management in Retail Business Services (RBS), you will be responsible for shaping and delivering on the strategy for managing Amazon vendors. The RBS team is seeking a customer-centric and creative people leader to join their team.The role involves leading a team of Vendor Specialist Managers responsible for managing...
-
Senior Associate, Inventory Management
4 weeks ago
Bengaluru, Karnataka, India ASSPL - Karnataka Full timeJob SummaryWe are seeking a highly skilled Senior Associate to join our team at ASSPL - Karnataka. The ideal candidate will have a strong background in inventory management and supply chain operations.Key ResponsibilitiesDrive improvements in instock, cluster registrations, and fill rate from sellers/vendors.Analyze data from multiple sources to aid...
-
Program Manager for Supply Chain Operations
3 weeks ago
Bengaluru, Karnataka, India ASSPL - Karnataka Full timeAbout the RoleWe are seeking a skilled Sr. Program Manager to lead complex cross-functional supply chain projects in our GSF organization at Amazon. The successful candidate will be responsible for driving large programs balancing cost and speed, streamlining current processes, and developing automated solutions for efficiency improvement initiatives.The...
-
Senior Account Management Leader
4 weeks ago
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full timeJob DescriptionRetail Business Services (RBS) organization is seeking a Senior Account Management Leader to lead the account management organization - RBS WW VSP, responsible for the growth and development of the organization.The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to...
-
Bengaluru, Karnataka, India ASSPL - Karnataka Full timeAbout the Role:Amazon India is looking for a dynamic and customer-obsessed candidate to support Speed Programs for IN Stores. As a Senior Associate, Inventory Management for Speed Programs, you will be responsible for driving improvement in operational performance metrics, seller registrations, inventory levels, and seller performance on key Speed...
