Ecommerce Operations Manager

2 weeks ago


Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full time

About Us

ADCI - BLR 14 SEZ - F07 is seeking an experienced Ecommerce Operations Manager to join our team. As an Operations Manager, you will be responsible for leading process improvements and managing programs to reduce cost to serve for Retail by contributing in Retail HC time savings or avoid incremental Retail HC being hired.

Key Responsibilities

The core focus for Retail Efficiency Program - instock will be to reduce cost to serve for Retail by contributing in Retail HC time savings or avoid incremental Retail HC being hired.

Primary responsibilities will include:

  • Managing business problems and programs, including knowledge of supply chain backend operations.
  • Leading process improvements, including experience with data analysis and business case development.
  • Managing programs from concept to implementation, including experience with translating business needs into detailed feature requirements.
  • Working closely with internal product and project teams to design scalable and auto-resolution solutions.
  • Managing the team of Managers and/or individual contributors and ensuring high service delivery and execution.

Requirements

The ideal candidate will have:

  • 2+ years of program or project management experience.
  • 3+ years of team management experience.
  • Experience leading process improvements.
  • Experience with data analysis and business case development.
  • Knowledge of data mining using SQL.
  • Experience in translating business needs into detailed feature requirements.

Preferred Qualifications

The preferred candidate will have:

  • Experience in e-commerce/Hi-tech/Retail industry or management consulting with focus on one of these industries.
  • Good to have experience with Python/VBA or any leading RPA software such as UI path, Automation anywhere etc.

About Us

ADCI - BLR 14 SEZ - F07 is a company that values innovation and customer satisfaction. We are looking for a talented and experienced Operations Manager to join our team and help us achieve our goals.



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