Senior Program Manager, RBS Size and Fit Specialist

2 weeks ago


Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full time

About the Role

At Amazon, we're committed to delivering exceptional customer experiences. As a Senior Program Manager, RBS Size and Fit, you'll play a critical role in driving this vision forward. You'll work closely with cross-functional teams to identify and address catalog data quality issues, ensuring that our customers receive accurate and comprehensive information to make informed purchasing decisions.

Key Responsibilities

  • Develop and execute business strategies to improve customer experience and drive growth
  • Collaborate with stakeholders to identify and prioritize opportunities for improvement
  • Communicate program effectiveness and progress to senior leaders
  • Build and maintain relationships with key stakeholders to drive policy change and improvements

Requirements

  • 5+ years of experience in program or project management
  • Proven track record of delivering cross-functional projects
  • Experience owning program strategy and communicating results to senior leadership

About the Team

The Amazon Customer Experience (CX) team within the Retail Business Services (RBS) group is dedicated to identifying and addressing catalog issues that impact customer experience at scale. Our solutions ensure that information in Amazon's catalogs is complete and comprehensive, giving our customers a great shopping experience every time.



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