Operations Manager, RBS Instock

3 weeks ago


Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full time
About the Role

The RBS group is an integral part of Amazon's online product lifecycle and buying operations. As an Operations Manager, you will play a critical role in ensuring Amazon remains competitive in the online retail space with the best price, wide selection, and good product information.

Key Responsibilities
  • Forecast and plan capacity to meet business needs and drive a culture of quality and process excellence.
  • Effectively partner and manage stakeholders and build scalable solutions that solve business problems and drive adoption across teams.
  • Hire, mentor, and develop a high-performance team, identify and groom top talent, develop leadership principles within the team, and continuously raise the bar.
  • Work with various internal teams (e.g., supply chain, fulfillment center, system teams) to help drive tools and process improvements that impact reduction of defects.
  • Manage the team of Managers and/or individual contributors and ensure high service delivery and execution.
Requirements
  • 2+ years of program or project management experience.
  • 3+ years of team management experience.
  • Experience leading process improvements.
  • Experience with data analysis and business case development, and managing programs from concept to implementation.
Preferred Qualifications
  • Knowledge of data mining using SQL.
  • Experience in translating business needs into detailed feature requirements.
  • Experience in e-commerce/Hi-tech/Retail industry or management consulting with focus on one of these industries.


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