Business Leader Operations Director

3 days ago


Pune, Maharashtra, India ContentCAB Full time
Job Overview

We are seeking a seasoned Business Leader Operations Director to join our team at ContentCAB.IN. This is an exciting opportunity for a motivated and experienced professional to lead our operations team and drive business growth.

About the Role

The Business Leader Operations Director will be responsible for overseeing all aspects of operations, including planning, organizing, and directing activities to ensure efficient use of resources. You will play a crucial role in fostering a productive, collaborative, and enjoyable work environment while motivating your team to achieve business goals.

Key Responsibilities
  • Align with ContentCAB.IN's dedication to providing an excellent workplace where teams enjoy going to work, leadership appreciates their work, and everyone grows and prospers.
  • Utilize data to guide and direct operations managers and team members, motivating them to achieve business objectives.
  • Make strategic decisions, allocate resources, and set priorities for organizational targets.
  • Employ strong communication and interpersonal skills to effectively communicate and collaborate with team members, operations managers, and stakeholders.
  • Participate in management recruitment, selection, onboarding, retraining programs, and performance plans alongside the HR Manager.
Requirements
  • 8+ years of managing 50+ person teams; BPO teams preferred
  • 8+ years of proven operational management experience; BPO preferred
  • 15+ years of work experience
  • Demonstrated history of leading and motivating teams resulting in a positive and productive work environment
  • Strong decision-making skills with the capability to guide and influence large teams
  • Excellent verbal and written communication skills for effective collaboration with teams and corporate stakeholders
  • Analytical mindset for assessing performance and opportunities
  • Experience in recruiting and managing diverse teams
  • Sound judgment and decision-making skills considering short-term and long-term goals
  • Exceptional organizational and time-management skills to prioritize tasks and meet deadlines
  • Willingness to embrace new technologies and methodologies
  • A Bachelor's Degree in a relevant field; advanced degree preferred
Salary Range

$120,000 - $180,000 per annum

Benefits

We offer a competitive salary range, comprehensive benefits package, and opportunities for professional growth and development.



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