Airport Services Professional

6 days ago


Malappuram, Kerala, India beBeeAirport Full time ₹ 6,00,000 - ₹ 12,00,000

Airport Operations Specialist

Our organization is seeking a highly skilled and experienced Customer Service Representative to support the smooth operation of our airport services. As an Airport Operations Specialist, you will be responsible for providing exceptional customer service to passengers, ensuring their seamless journey through the airport.

Key Responsibilities:

  • Assist passengers with check-in procedures, baggage handling, and boarding
  • Provide information about flight schedules, delays, and airport services
  • Ensure compliance with safety regulations
  • Manage passenger inquiries and complaints

Requirements:

  • Excellent customer service and interpersonal skills
  • Knowledge of airline operations and procedures
  • Proficient in handling passenger data and managing check-in systems
  • Strong problem-solving and conflict resolution skills
  • Effective communication skills in English and local languages
  • Ability to work in a fast-paced environment and handle stress efficiently
  • Flexibility to work in shifts, including nights, weekends, and holidays
  • Basic IT and computer skills
  • Prior experience in airport operations or customer service is a plus
  • High school diploma or equivalent required, Bachelor's degree preferred

About the Role:

As an Airport Operations Specialist, you will play a critical role in delivering exceptional service to our customers. You will be part of a dynamic team that is passionate about aviation and committed to excellence.

What We Offer:

We offer a competitive compensation package, opportunities for career growth and development, and a collaborative and supportive work environment.



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