Senior ServiceNow Developer II

4 weeks ago


Bengaluru, Karnataka, India DP World Australia Full time

At DP World Australia, we are seeking a highly skilled Senior ServiceNow Developer II to join our team. As a ServiceNow expert, you will be responsible for designing, implementing, and maintaining our IT Service Management (ITSM) solution.

Key Responsibilities:

  1. Analyze customer business requirements and develop solutions that meet their specifications and expectations.
  2. Provide software coding and customization, including screen tailoring, workflow, administration, report setup, data imports, integration, scripting, and custom application development.
  3. Coordinate and solve complex technical data and transformation issues related to our ITSM solution.
  4. Identify gaps in our ITSM instance and recommend or provide solutions.
  5. Implement best practices for ITSM development, change release deployments, integration, and more.
  6. Perform in-depth analysis to ensure business continuity when deploying new changes to our ITSM environment.
  7. Collaborate closely with the ServiceNow product team to ensure our ITSM solution is up-to-date with the latest product developments and releases.
  8. Design, implement, test, deploy, and maintain innovative software solutions to transform service performance, durability, cost, and security.

Requirements:

  • Minimum 3-4 years of demonstrated experience in ServiceNow development, configuration, and administration.
  • Bachelor's Degree in Computer Science or related field, or equivalent experience.
  • Solid understanding of computer science fundamentals, including data structure, algorithm, distributed system design, database, and design patterns.
  • Experience working in an Agile/Scrum environment and DevOps automation.
  • Familiarity with REST, JavaScript/Typescript, Node, GraphQL, PostgreSQL, MongoDB, Redis, Angular, ReactJS, Vue, AWS, machine learning, geolocation, and mapping API.


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