Senior ServiceNow Developer II
4 weeks ago
At DP World Australia, we are seeking a highly skilled Senior ServiceNow Developer II to join our team. As a ServiceNow expert, you will be responsible for designing, implementing, and maintaining our IT Service Management (ITSM) solution.
Key Responsibilities:
- Analyze customer business requirements and develop solutions that meet their specifications and expectations.
- Provide software coding and customization, including screen tailoring, workflow, administration, report setup, data imports, integration, scripting, and custom application development.
- Coordinate and solve complex technical data and transformation issues related to our ITSM solution.
- Identify gaps in our ITSM instance and recommend or provide solutions.
- Implement best practices for ITSM development, change release deployments, integration, and more.
- Perform in-depth analysis to ensure business continuity when deploying new changes to our ITSM environment.
- Collaborate closely with the ServiceNow product team to ensure our ITSM solution is up-to-date with the latest product developments and releases.
- Design, implement, test, deploy, and maintain innovative software solutions to transform service performance, durability, cost, and security.
Requirements:
- Minimum 3-4 years of demonstrated experience in ServiceNow development, configuration, and administration.
- Bachelor's Degree in Computer Science or related field, or equivalent experience.
- Solid understanding of computer science fundamentals, including data structure, algorithm, distributed system design, database, and design patterns.
- Experience working in an Agile/Scrum environment and DevOps automation.
- Familiarity with REST, JavaScript/Typescript, Node, GraphQL, PostgreSQL, MongoDB, Redis, Angular, ReactJS, Vue, AWS, machine learning, geolocation, and mapping API.
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