Customer Support Operations Manager

Job Title: Support Operations ManagerWe are seeking a seasoned professional to lead our support team and drive operational excellence.Job Description:In this role, you will be responsible for managing a team of customer support professionals, ensuring timely resolution of customer issues, and implementing process improvements to enhance the overall customer...

Job DescriptionWe are seeking a highly skilled professional to lead our customer service operations in Emerging Markets. This role will be responsible for ensuring a premium customer experience across all channels, managing business process outsourcing (BPO) vendor operations, and driving key performance indicators (KPIs).Key Responsibilities:Manage...

We are seeking a proactive and experienced Team Lead to manage our blended process. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR,...

Job Title : Customer Support Engineer (Coordinator)Company: Ferromonk Steel Structures Pvt. Ltd.Industry: Pre-Engineered Buildings (PEB)Location: [Insert Location]Job Type: Full-timeDepartment: Customer Support / Project CoordinationReports To: Operations Manager / Customer Relations HeadAbout Ferromonk Steel Structures Pvt. Ltd.:Ferromonk Steel Structures...

Job OverviewWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. This role involves providing top-notch support to our clients, ensuring their needs are met promptly and efficiently.The ideal candidate will possess excellent communication skills, be able to multitask with ease, and demonstrate a...

As a key player in maintaining exceptional customer service, you will be instrumental in building long-term relationships and ensuring high levels of satisfaction.Key Responsibilities:Act as the primary point of contact for customer inquiries via phone or email, providing timely updates and effective issue resolution.Maintain strong, positive relationships...

About the Role:This is a challenging position that requires providing world-class support to customers globally. The ideal candidate will possess exceptional communication skills, technical expertise, and problem-solving abilities.Effective interaction with customers to gather information quickly and communicate next steps and status confidently.Explain...

Company DescriptionAt Plus Markets, we empower traders to turn their skills into income without risking personal capital. Through our simulated trading platform, we offer real payouts, seamless execution, and dedicated support every step of the way. As a trusted proprietary trading firm, we provide fair challenges, cutting-edge technology, and a system that...

We are looking for a highly skilled and dedicated individual to be the voice of our brand for our customers.Key Responsibilities:Analyze customer queries and provide timely and accurate resolutions.Manage end-to-end customer support across various communication channels.Handle returns and exchanges with empathy and efficiency.Collect customer insights and...

Job OverviewWe are seeking an experienced professional to lead and manage end-to-end loan processing for our India branches and servicing activities. The ideal candidate will ensure operational efficiency, risk control, and adherence to regulatory and internal policy requirements.This role includes overseeing day-to-day operations, driving process...