High-Level Payment Infrastructure Specialist

15 hours ago

Jaipur, Rajasthan, India beBeePayment Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
About the Role:

We are seeking an experienced Senior L2 Ops Engineer to join our team, playing a critical role in maintaining system stability, performance, and reliability through robust observability practices, incident response readiness, and operational excellence.

This position focuses on payment solutions requiring hands-on experience with platforms like Fiserv Enterprise Payments Platform, ACI Universal Payments Framework, SWIFT, and Message Translation Service.

Key Responsibilities:

  • Act as a subject matter expert in system recovery processes ensuring rapid resolution and minimal business impact using technologies such as Java, AWS Cloud Platform/Infra, API Engineering, Mainframe, and observability tools.
  • Design, implement, and maintain monitoring, alerting, and logging solutions using Datadog and Splunk, with automation/custom integration support via Python scripting.
  • Proactively identify risks and implement preventive measures to ensure system stability across distributed and cloud-native environments.
  • Leverage domain expertise in payment protocols, standards, and regulatory frameworks to improve incident response workflows, lead critical incident triage, and drive blameless postmortems.
  • Analyze recurring issues, perform deep-dive investigations, and collaborate to implement long-term fixes and resiliency strategies.
  • Develop automation scripts for routine tasks, system health checks, and self-healing mechanisms to reduce manual intervention.
  • Work closely with Engineering, DevOps, and Business stakeholders to align operations with business goals and coordinate production readiness for deployments.
  • Exposure to tools like Istio and Launch Darkly to support traffic management and controlled feature rollouts.

Required Qualifications:

  • Bachelor's degree in Computer Science or related field.
  • 7+ years of experience in L2 operations, incident management, and system recovery.
  • Deep knowledge of Enterprise Payments Platform and modern payment processing protocols.
  • Experience with payment gateways, fintech APIs, and ISO 8583/ISO 20022.
  • Proficiency in Java, AWS Cloud Platform/Infra, API Engineering, and Mainframe systems.
  • Advanced experience with observability tooling and Python scripting for integrations and automation.
  • Strong Linux/Unix systems knowledge and understanding of cloud environments.
  • Familiarity with CI/CD pipelines, Docker, Kubernetes, and ITSM tools.
  • Experience with SQL/NoSQL database monitoring and troubleshooting.
  • Understanding of distributed systems and microservices architectures.
  • Excellent problem-solving skills and ability to perform under pressure.

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