Customer Experience Liaison

7 days ago


Gurgaon, Haryana, India Togopool Pvt. Ltd. Full time

We are seeking a highly motivated Customer Care Intern to join our team at Togopool Private Limited. As a customer-facing role, you will be responsible for handling customer queries, resolving complaints, and providing exceptional service via multiple channels.

Key Responsibilities

• Handle customer inquiries and concerns via phone, email, and social media

• Collaborate with cross-functional teams to identify trends and provide valuable insights to improve customer experience

• Work closely with drivers and riders to ensure a smooth and enjoyable commuting experience

Requirements

• Excellent verbal and written communication skills in English and Hindi

• Good problem-solving and critical thinking skills

• Ability to multitask and work in a fast-paced environment

• Proficiency in Microsoft Office and Google Suite

• Customer service experience is a plus



  • Gurgaon, Haryana, India Andamen Full time

    Customer Experience LiaisonWe are seeking a highly skilled customer enthusiast to join our team at Andamen. As a Customer Experience Liaison, you will be the face of our brand, responsible for delivering exceptional service to our customers. Your primary focus will be on building strong relationships with our clients, ensuring their needs are met, and...


  • Gurgaon, Haryana, India Andamen Full time

    About the RoleWe are seeking a highly skilled Customer Experience Associate to join our team at Andamen. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and building strong relationships with our customers.Key ResponsibilitiesManage customer interactions across various channels, including phone, email,...


  • Gurgaon, Haryana, India Pranam Recruiters Full time

    Pranam Recruiters is seeking a Customer Success Liaison to handle customer queries and maintain CSAT. The ideal candidate will have near-native fluency in English, strong communication skills, and 1 year of experience in Fintech/BFSI.Responsibilities:• Handling customer inquiries and resolving issues• Maintaining high CSAT ratings• Providing end-to-end...


  • Gurgaon, Haryana, India INFRAMANTRA INDIA PRIVATE LIMITED Full time

    JD for the position: Job Title: Customer Service Liaison Key Responsibilities: Client Onboarding: Conduct welcome calls to explain booking details and identify potential cancellations. Client Management: Act as the main contact for assigned clients, ensuring their expectations are met. Customer Satisfaction: Regularly check in with clients and gather...


  • Gurgaon, Haryana, India Nexgenhiringexperts Full time

    Job SummaryWe are seeking a Customer Success Liaison to manage international customer relationships in a dynamic environment. This role requires strong communication skills, with the ability to resolve issues and provide exceptional support to clients, primarily from North America.Key ResponsibilitiesRespond promptly and accurately to customer inquiries...

  • Customer Care Liaison

    2 weeks ago


    Gurgaon, Haryana, India American Express Full time

    About This RoleAs a Customer Care Liaison at American Express, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to provide timely and effective solutions to customer inquiries, ensuring their satisfaction and loyalty to the brand.Key ResponsibilitiesRespond to customer queries via chat,...

  • Sales Liaison

    6 days ago


    Gurgaon, Haryana, India SoDo Services Full time

    Sales LiaisonAt SoDo Services, we seek a skilled Sales Liaison to engage with customers and provide exceptional service. Key responsibilities include:Client Dealing & Sales: Foster strong relationships with clients, offer product knowledge, and ensure a seamless shopping experience.Inventory Management: Maintain accurate inventory levels, update stock...


  • Gurgaon, Haryana, India ScaleneWorks Full time

    Job Role Overview: We are seeking a highly skilled Liaison to join our team at ScaleneWorks. In this role, you will be responsible for coordinating with liaison architects, negotiating terms and conditions, and ensuring timely certification of bills and payments.Key Responsibilities:• Conduct feasibility studies to ensure optimum FSI exploitation and...


  • Gurgaon, Haryana, India Connexity Full time

    Job Title:Senior Technical LiaisonAs a Senior Technical Liaison at Connexity, you will be the main interface between our customers and our technology. This role is part of our Product Operations Team and is based in Gurgaon.Key Responsibilities:Ensure the technical implementation quality for our enterprise customers using a wide range of tools.Implement new...


  • Gurgaon, Haryana, India ScaleneWorks Full time

    Key Responsibilities:As a Liaison - North, you will be responsible for conducting feasibility studies to ensure optimal FSI exploitation and necessary statutory approvals. You will coordinate with the business development team to support decision-making and negotiate terms and conditions with liaison architects. Additionally, you will ensure timely...


  • Gurgaon, Haryana, India InstaTalent Recruit LLP Full time

        Job Title: Strategic Client Liaison    Job Summary:    We are seeking a Strategic Client Liaison to oversee the relationship's of the company with its most important clients. As a key member of our team, you will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.    Key...


  • Gurgaon, Haryana, India KK SERVICES Full time

    Sales Operations and Marketing ExpertiseWe are seeking a highly skilled Sales Operations and Marketing professional to join our team at KK SERVICES.Key Responsibilities:Long-Term Sales Data Tracking: Monitor and analyze sales data to identify trends and areas for improvement.Technology Implementation: Implement new technologies and software to support...


  • Gurgaon, Haryana, India 3b Homes Full time

    Key ResponsibilitiesWelcome guests during check-in and bid a fond farewell upon departure. Handle guest complaints and concerns in a timely manner. Oversee VIP guests, arrivals, and departures.Desired QualitiesHighly organized and able to multitask in a fast-paced environmentAble to take detailed function requests and pass them on to managementTakes...

  • Liaison Specialist

    6 days ago


    Gurgaon, Haryana, India ScaleneWorks Full time

    Job SummaryScaleneWorks seeks a skilled Liaison Specialist to join our team in the North Region. The ideal candidate will possess strong communication skills and be able to coordinate with various stakeholders to ensure smooth project execution.Key Responsibilities- Conduct feasibility studies to ensure optimal project outcomes.- Coordinate with Business...

  • IT Business Liaison

    3 weeks ago


    Gurgaon, Haryana, India Avantor Full time

    The Opportunity:The opportunity:The Global Business Relationship Management (BRM) team works as a key strategic liaison between the Business and IT teams. As an IT Business Liaison, you will partner with assigned business unit leaders to plan new joint initiatives, evaluate proposals, and determine how they fit into business and IT capability roadmaps and...


  • Gurgaon, Haryana, India Rentickle Full time

    Job Overview:Rentickle is seeking a highly skilled Customer Support Representative to manage customer queries and complaints.This role involves processing orders, modifications, and escalating complaints across various communication channels.Key Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all...


  • Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    About the Role: We are seeking a dedicated Customer Support Representative to join our team at HireBloc Ventures Pvt Ltd. This full-time position is based in New Delhi, with a competitive salary range. The ideal candidate should have less than 1 year of experience and be passionate about delivering superior customer service.Key Responsibilities:Respond to...


  • Gurgaon, Haryana, India Mekyek Full time

    Customer Care Executive Job DescriptionAs a Customer Care Executive at Mekyek, you will play a pivotal role in delivering exceptional customer service and support to enhance the overall customer experience. You will be the first point of contact for customers, addressing their inquiries, resolving issues, and ensuring customer satisfaction.Key...


  • Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    Company OverviewHireBloc Ventures Pvt Ltd is a leading recruitment agency and staffing company in the industry. With over 11-50 employees, we specialize in connecting qualified candidates with top-notch employers.Job OverviewWe are seeking a dedicated Support Associate to join our team at HireBloc Ventures Pvt Ltd. As a Support Associate, you will be the...


  • Gurgaon, Haryana, India BizaccenKnnect Full time

    Customer Support Role at BizaccenKnnectAt BizaccenKnnect, we are seeking a skilled Customer Support individual to join our team. As a Customer Support Executive, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key Responsibilities:Listen to...